Category Specialist (Sales & Service) - ON

Who We Are

On is a global leader in performance running and lifestyle footwear, blending Swiss precision with innovation. Our flagship store in Singapore is designed to be an inspiring and immersive retail destination, offering a world-class shopping experience to both travellers and locals.

Role Overview

The Category Specialist is the go-to expert for On’s key performance verticals—Performance Running, Trail Running, Tennis, Lifestyle, and Technical Apparel. This role is all about product excellence: optimizing category presentation, educating customers, and ensuring On’s innovations resonate with both Singaporean consumers and international travellers.

Key Responsibilities

1. Own category expertise: Maintain deep knowledge of On’s product lines, translating technical features into compelling benefits for a global audience.
2. Optimize product presentation: Work with the merchandising team to ensure On’s footwear and apparel are displayed effectively for both functionality and storytelling.
3. Educate & inspire: Deliver product training to store teams, ensuring they are well-equipped to engage customers with confidence.
4. Analyse sales & trends: Track category performance, identify opportunities for growth, and adapt the assortment based on demand.
5. Support product launches: Coordinate with On’s global merchandising team to ensure smooth product onboarding, seasonal launches, and promotional strategies.
6. Support sales campaigns: In-store activations and promotions, ensuring they are executed effectively to drive conversion. When needed, engage with customers to recommend the best products, contribute to upselling and cross-selling strategies, and enhance the overall shopping experience.

Qualifications

1. 2-4 years of experience in sportswear retail, merchandising, or product management.
2. Strong knowledge of technical performance footwear and apparel.
3. Excellent organizational skills with attention to detail.
4. Proficiency in Excel and retail management systems.
5. Understanding of the Singapore performance sportswear market and regional preferences.
6. Experience with premium brand merchandising preferred.
7. Bachelor’s degree in business, sports marketing, or related field.

Only shortlisted candidates will be contacted for further consideration. We appreciate all applications, but due to the volume of applications, only those selected for interviews will be notified. Thank you for your interest in joining our team.