Casual - Guest Service Agent (Studio Ghibli)

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Greet and direct visitors entering the Studio Ghibli Merchandise Store
• Ensures that the merchandise is arranged tidy and neatly
• Interact with visitors’ questions to provide a service-minded experience on the retail merchandise area
• Be able to recommend merchandise for the guest to purchase
• Monitor activities in the Studio Ghibli Merchandise Store and report any suspicious characters, items or/and activities to the Visitor Experience Agents
• Attend training sessions as and when scheduled
• Attend daily briefings as required
• Replenish stocks or merchandise on the shelves
• Perform any other duties and responsibilities as and when assigned by the management
• Load multiple heavy and bulky cartons of merchandise during pre-opening period
• Conduct inspections of merchandise during pre-opening period
• Counting and repacking of merchandise after the end of Studio Ghibli Exhibition

Job Requirements

Education & Certification

• Minimum GCE O Level

Experience

• Prior experience in the same capacity is an advantage

Other Prerequisites

• Excellent guest relations and communication skills
• Very conversant in English
• Candidates must have a fair command of spoken and written English
• Pays attention to details and has strong customer service skills
• A team player who is organized and can work with minimum supervision
• Professional disposition
• Able to speak confidently in front of multiple audiences

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.