Cargo - Planning Associate

Job Description

The successful candidate will be responsible for supporting Cargo Commercial Planning (CP) functional modules in the new Integrated Cargo Management System (ICMS)/iCargo, administration of the new Cargo Revenue Management System, and supporting CP’s revenue management functions.

Key Responsibilities

Review user requirement/business processes for CP's iCargo, RMS and/or new IT projects

1. Understand current business process in the existing business environment today.
2. Understand user requirements for changes to be done and what will be the ‘To-Be’ process in the ‘future’ business environment.
3. Review BR document

Verification & UAT including testing of current CP functionalities in iCargo and new RM system

1. Perform testing of CP functionalities before deployment into PROD.
2. Verify current system behavior on CP & RM functionalities e.g., Booking, flight schedule, allotment, etc.
3. Track open CP functionalities with iCargo/RMS.

Revenue Management Functionalities

1. Assist with rates and allocation utilization review, ensuring rate integrity.
2. Generate weekly/monthly performance reports where applicable (including acting as Alternate for weekly Load Factor reporting).
3. Assist with tallying of contracts for allocations to ensure space has been signed per committed.
4. Clear booking queue in iCargo with reason code "Due Minimum Selling Rate Not Available" (DTMNA) to ensure all minimum selling rates have been set.

Revenue Management System (RMS) Administration

1. Review and perform annual recertification of RMS access (after implementation).
2. Assist with administrative work with the implementation of RMS.

Projects/Knowledge base/Other Departmental Administratives

1. Involved in projects aimed at work processes improvement.
2. Assist with documentation of processes and SOPs.
3. Assist with any departmental administration as assigned.

Requirements

1. A diploma in any discipline.
2. Working experience in cargo airline industry with good understanding of the business operations will be a plus.
3. Good knowledge of cargo business will be a plus.
4. Basic numerical sense.
5. IT literacy including proficiency in Microsoft Office.
6. Comfortable working with data and systems.
7. Good communication and interpersonal skills.
8. Good time management and able to work under pressure with tight timelines.
9. Meticulous and positive toward changes.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.