Care Coordinator (1-year contract)

You will be responsible for the following:

• Conduct initial consultation with participants using data gathered from a digital health platform.
• Create and implement personalized health plans that are aligned with lifestyle goal(s) set by General Practitioner (GP) utilizing digital tools and resources.
• Use data and analytics to track participant progress and adjust plans as needed.
• Monitor participant adherence to the program and encourage continued participation.
• Provide ongoing support and guidance to participants through virtual coaching sessions and personalized nudges.
• Communicate effectively with participants via phone and nudges.
• Maintain accurate and confidential client records.
• Consolidate and routinely update the list of existing activities available within Queenstown community and amongst partners.
• Stay up-to-date with the latest digital health technologies and trends.

Requirements:

• Diploma equivalent professional qualifications in Nursing, Social Work, Allied Health, Health Services Management, Health Management & Promotion, etc.
• Those with Nitec in Nursing and relevant working experience in clinics will be considered.
• 1 – 3 years of experience in healthcare and/or community health setting in Singapore is preferred.
• Strong team-player, with natural ability to interact with patients/residents, healthcare team and community partners of all levels.
• Self-motivated and able to work independently and manage a high volume of clients.
• Organised with strong problem-solving and analytical skills.
• Strong communication and interpersonal skills. Ability to use local languages and dialects will be an added advantage.
• Passion for health and wellness and desire to help others improve their well-being.
• Strong understanding of health and wellness principles and ability to apply them in a virtual setting.
• Willingness to learn and adapt to new technology.
• Proficiency in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Motivational interviewing and/or Health Coaching certification is a plus.