Car Sales Manager / Senior Sales Manager (IM / MG Brand)

Overview:
As the Sales Manager for the IM / MG brand, you will play a pivotal role in leading and inspiring a dynamic team of sales consultants, driving the brand's growth in Singapore. This position offers an exciting opportunity to shape the customer journey, develop competitive strategies, and contribute to the brand’s continued success in a fast-paced automotive industry.

Duties and Responsibilities:

1. Leadership & Sales Strategy
   • Lead, manage, and motivate a team of sales consultants to achieve and exceed sales targets, revenue goals, and vehicle margins set by Management.
   • Inspire your team by fostering a high-performance culture, with a strong emphasis on closing deals, managing leads, and maximizing individual sales performance.
2. Customer Experience Excellence
   • Ensure all customers receive an exceptional buying experience, from the moment they walk into the showroom to post-sale engagement.
   • Oversee the showroom’s presentation and ensure that all display and test-drive vehicles are meticulously maintained, creating a premium and welcoming environment for prospective buyers.
3. Performance Monitoring & Reporting
   • Monitor and evaluate the performance of your team across key areas: new car sales, used car trade-ins, vehicle finance, and insurance packages. Provide comprehensive reports and insights to Management on a daily, weekly, and quarterly basis.
4. Customer Relationship Management
   • Maintain a high level of customer satisfaction, addressing all sales and product-related feedback promptly and professionally.
   • Cultivate strong, lasting relationships with customers to promote repeat business and referrals.
5. Market & Competitor Intelligence
   • Conduct ongoing market research and competitive analysis, offering strategic insights to Management for the development of innovative sales and marketing strategies.
   • Provide recommendations on product features, specifications, and positioning based on competitive comparisons, ensuring that the MG brand remains competitive and relevant in Singapore.
6. Pricing & COE Bidding
   • Disseminate pricing decisions and communicate effectively with your team following each COE (Certificate of Entitlement) bidding exercise, ensuring timely and accurate information flow.
7. Fleet & Tender Sales
   • Support tender and fleet sales opportunities, working closely with Management to grow this critical segment of the business.
8. Product Training & Launch Preparation
   • Conduct thorough product training sessions for the sales team, especially in preparation for the launch of new models, ensuring that all consultants are well-versed and confident in their product knowledge.
9. Innovation & Continuous Improvement
   • Continuously seek opportunities for process improvements within the sales department and contribute to the evolution of sales strategies that align with the brand's long-term goals.
10. Additional Duties
    • Undertake any other responsibilities as assigned by Management to support business objectives.

Key Competencies:

• Proven track record in sales leadership, preferably within the automotive industry.
• Strong ability to motivate and guide a team to success.
• Excellent customer relationship management skills.
• Strategic thinker with the ability to analyze market trends and adjust strategies accordingly.
• Hands-on approach with a focus on results and continuous improvement.