Call Centre Customer Service Associate ( Based In SG , Hospital / Shift )

Responsibilities

• Respond promptly and professionally to inquiries received via emails and inbound calls.
• Identify and clarify customer issues, providing accurate information and implementing effective solutions to resolve problems.
• Fulfill customer requests by providing relevant information, completing transactions, and forwarding requests to the appropriate departments as needed.
• Assist patients in arranging and booking appointments, ensuring efficient scheduling and coordination of services.
• Perform other ad hoc duties as assigned to support the smooth operation of the call centre.

Requirements

• Excellent verbal communication skills.
• Proficient in Microsoft Office applications.
• Ability to work 3 rotating shifts, weekends, and public holidays (40 hours per week).

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUEC) or contact our office at +65 6709 3317 for a confidential discussion.

Job Code: HUEC710

EA Reg No: R1219949 (Jessica Chia Huey Lee)

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.