Business Training & Development Lead - Small and Medium Business

About the team:
The Business Training & Development (BTD) Team empowers the Global Business Solutions (GBS) organization through impactful learning solutions in product enablement, sales enablement, and leadership development. By collaborating with key stakeholders, the team designs scalable learning strategies that align with business goals, equipping teams with the knowledge and skills needed to thrive. Through innovative training delivery and data-driven insights, the BTD team fosters a culture of continuous learning, driving growth and success in a dynamic global market.

About the role:
We are looking for a strategic and dynamic Training Leader to oversee the training and development of the SMB BTD training team. This role involves identifying training needs through stakeholder management, working with other COEs to create scalable learning programs tailored to regional differences, and collaborating across teams to deliver effective learning experiences.

Responsibilities:

• Lead the SMB BTD Training team for EMEA to design and implement enablement programs, including onboarding, sales training, ongoing development, and management coaching.
• Collaborate with cross-functional teams to create learning programs covering product knowledge, Go-To-Market learning initiatives, Sales Excellence, and Leadership Development.
• Develop and oversee global training programs focused on core sales functions, ensuring they work effectively across multiple regions.
• Work closely with stakeholders to understand business needs and ensure training programs align with company goals.
• Coach and support training specialists, helping them build their skills and grow in their roles.
• Set up processes to measure training success using performance metrics and learner feedback for continuous improvement.
• Manage the planning and execution of training initiatives, including communication strategies, training schedules, and resource allocation.

Minimum Qualifications:

• Minimum 5 years of experience in training & enablement, with at least 4 years in a sales enablement environment and 3 years in a leadership role.
• Strong consultancy skills, with the ability to assess training needs, provide strategic recommendations, and advise stakeholders on learning and development solutions that align with business objectives and drive measurable impact.
• Experience in stakeholder management, ensuring training initiatives are aligned with business goals, regional priorities, and evolving market needs.
• Ability to use data-driven insights to measure training effectiveness, identify areas for improvement, and make informed recommendations for continuous learning initiatives.
• Bachelor’s degree or professional qualification in Human Resources, Training & Development, Organizational Development, or a related field.
• Knowledge of program development and implementation, with the ability to scale training programs across different regions (EMEA & APAC) while maintaining relevance.
• Experience working across teams to create learning programs that are measurable, adaptable, and aligned with business needs. Strong project management skills, with the ability to prioritize tasks and meet deadlines for regional training programs.

Preferred Qualifications:

• Experience in digital marketing and advertising, particularly within the SMB space.
• Proven success in working with external partners across sales programs, tooling, and enablement.
• Flexibility to travel to regional sites.