Business Systems Analyst

Primary Function/Primary Goals/Objectives:

• Monitors and maintains systems and resolves problems.
• Analyzes software and hardware problems and coordinates workable solutions.
• Performs system software upgrades including planning and scheduling, testing, and coordination.
• Ensures availability of systems and application environments through proactive as well as reactive maintenance.
• Ensures policies and standards adherence is consistent with Corporate/Division standards.
• Ensures compliance with governmental regulatory requirements.
• Ensures that IT applications meet the needs of the organization.
• Communicates effectively with team members and outside parties on IT applications related subjects.
• Is prompt and punctual with deadlines and work hours.
• Has the ability to work successfully in a team environment of both infrastructure and applications.
• Able to execute IT projects applied locally or globally.
• Keen awareness and appreciation for internal and external customers.
• Ability to multi-task and work with minimal supervision.

Major Responsibilities:

• Provide IT technical expertise to Engineering and Manufacturing system operations.
• Ability to perform detailed operational analysis of data collection and controls software.
• Solution testing and validation documentation.
• Leadership in building and maintaining outside (vendor) technical resources in support of solution implementation and maintenance.
• Investigate/troubleshoot control systems to allow optimization of system operations.
• Communicate with project teams for regular updates, reports, and customer project evaluations.
• Conduct technical training sessions for internal and external customers on varied control systems.
• Take design review leadership to assure the solution meets operations’ needs.
• Ensure that the testing and change control strategies meet corporate policy requirements.
• Integration of hardware, software, communication protocols, and interfaces to the users.

Requirements:

• Bachelor’s degree in Computing or IT related disciplines.
• 3-5 years of related experience in IT business systems support/data management.
• Experienced with MES (Manufacturing Execution System) in Pharmaceutical/Food manufacturing required.
• Experience with SCADA/PLC programming is an advantage.
• Knowledge of validation.
• SAP knowledge; technical and functional POMSNet knowledge will be an added advantage, with the ability to interface between various systems/applications.
• Comfortable supporting ad-hoc urgent troubleshooting when required outside of working hours.

*Kindly note this position is based in Tuas.