Business Support Manager - based in India

Company Details

Fortune 500 Company. General Insurer. Fast growing, dynamic organisation, dedicated to the development of its people.

Our organisation is actively committed to Innovation. Team members throughout our business live the Innovation Behaviours. This fosters an Innovation culture where new skills are learnt, ideas are shared and opportunities are created as we strive for better outcomes.

The Role

This role is based in GIFT City Office Gujarat India

The Office Manager / Business Support Officer will be responsible for overseeing all office-related matters, ensuring smooth operations, and providing essential support to the business. This role includes managing office maintenance, business support functions such as underwriting and operations, supplies, logistics, and general administrative tasks. Additionally, the Office Manager will assist with data entry into systems and document stamping.

Key Responsibilities:

Office Maintenance and Supplies:

1. Manage maintenance and servicing of office equipment.
2. Coordinate with the cleaning company and building management.
3. Order and manage pantry and office supplies.
4. Oversee office furniture and plant maintenance.

Logistics and Coordination:

1. Arrange local couriers.
2. Arrange hotel accommodations for visitors/staff.
3. Organize office gatherings: Liaise with food and beverage vendors for catering, coordinate the setup and arrangement for events.

Business Support Officer:

1. Assist with data entry into systems.
2. Stamp documents as required.
3. Assist in underwriting and reinsurance documentation.
4. Assist in booking of business.
5. Send out general emails as directed by the business and service teams.
6. Provide administrative support to various departments.
7. Coordinate meetings and appointments.
8. Prepare reports and presentations as needed.
9. Handle confidential information with discretion.
10. Support the onboarding process for new employees.
11. Assist in the preparation and distribution of internal communications.
12. Experience in managing office supplies and logistics.
13. Familiarity with health and safety regulations.
14. Basic knowledge of business continuity planning.

The Candidate - Skills, Qualifications & Experience

Essential:

1. College degree, Higher Education diploma or equivalent is required.
2. Additional qualifications in office administration or related fields are a plus.
3. Proven experience as an Office Manager, Administrative Assistant, or similar role.
4. Excellent organisational and multitasking abilities.
5. Command of the English Language.
6. Strong communication and interpersonal skills.
7. Proficiency in MS Office (MS Excel and MS Outlook, in particular).
8. Attention to detail and problem-solving skills.
9. Ability to handle sensitive information with confidentiality.