Business Support, Facilities Support

Business Support, Facilities Support

Business Support, Facilities Support

Apply remote type On-site locations Singapore time type Full time posted on Posted 18 Days Ago job requisition id REQ405193

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Vendor and Client Management

• Proactively engage stakeholders to ensure that on site client’s expectations are met
• Build and develop effective client / stakeholder relationships across multiple levels of the Client’s organization
• Achieve Key Performance Indicators and Service Level Agreement target

Operations

Be flexible and take on operations and facilities management projects when procurement projects are not underway. Brief scope of facilities management is provided as below:

• On-site point of contact for Facilities in the client’s premises
• Implement building procedures and performance measures and ensure they are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards
• Ensure a property risk management program including audits is implemented and maintained
• Ensure disaster recovering and business continuity plans are implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Has a customer service oriented attitude
• Ensure feedback are actioned to the satisfaction of the end user.
• Pro-actively manage Clients ‘expectations ensuring that the service levels are maintained.
• Conduct instructional briefings on inspection of premises to appointed contractor
• Prepare budgets for services under Workplace and Soft services
• Track and ensure timely work execution by appointed contractor to housekeep/maintain meeting rooms, social hubs and in-door plants
• Develop and monitoring of the Planned Preventative Maintenance programme
• Ensure all Reactive Maintenance is completed as per the agreed timeframes
• Carry out and support annual building power shutdown maintenance program
• Assist to coordinate with Fire Safety Manager to carry out building fire warden briefing and evacuation exercise
• Ensure building maintenance standards meet authority requirements
• Assist the Management Team with the coordination of Churn and other relocations activities as required
• Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations. Report any issues or concerns back to Senior Management
• Follow established escalation procedures and incident reporting procedures, management and recovery

Location: On-site – Singapore

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!