Business Support Executive–Logistics & Engineering Div (Recruitment Setting)-JT

Join MCI Career Services – A Rewarding & Growth-Driven Career Awaits!

At MCI Career Services, we recognize and reward performance based on merit. Our employees enjoy uncapped commissions, industry-leading career development opportunities, and exclusive company-sponsored trips to destinations such as China, Korea, and Europe.

As we continue to grow, we seek driven professionals who thrive in a collaborative, results-oriented environment. We value innovation, diverse perspectives, and continuous learning, offering structured training, mentorship programs, and cross-departmental exposure to help our employees expand their expertise and take on new challenges.

To show our appreciation, we celebrate milestones through annual service awards, team bonding activities, and recognition programs. We also prioritize employee well-being, providing amenities such as massage chairs, bimonthly sports events, and wellness initiatives to ensure a healthy and balanced work environment.

If you are passionate, ambitious, and eager to grow in a dynamic and rewarding workplace, we invite you to be part of our team and contribute to MCI’s success!

About the Role

We are seeking a Business Support Executive (BSE) to join our Logistics & Engineering team. This role is vital in managing and nurturing client relationships across multiple industries while providing critical business support to internal teams. The ideal candidate is highly organized, proactive, and capable of handling multiple stakeholders in a fast-paced environment.

Key Responsibilities

Client Relationship Management

1. Build, maintain, and strengthen relationships with new and existing clients.
2. Serve as the main point of contact for client inquiries, addressing concerns with a proactive approach.
3. Ensure high client satisfaction through regular engagement and follow-ups.
4. Manage contract renewals and ensure service agreements are upheld.
5. Maintain proper documentation of client interactions, agreements, and service records.

Business & Operational Support

1. Support Business Development & Talent Acquisition teams by understanding client needs and offering tailored solutions.
2. Identify business growth opportunities by expanding the company’s client portfolio.
3. Assist in workload management by stepping in during the hiring manager’s leave.
4. Handle multiple priorities, ensuring seamless operations across business functions.

Regulatory Compliance & Industry Knowledge

1. Stay updated on Ministry of Manpower (MOM) guidelines and employment regulations.
2. Ensure compliance with industry best practices and government requirements.
3. Provide advisory support to clients on employment compliance matters.

Requirements

1. Diploma/Degree in Human Resources, Business Administration, or any related field.
2. 1-2 years of experience in HR, operations, business development, or client management.
3. Strong knowledge of MOM regulations and employment laws.
4. Fluent in English (both spoken and written).
5. Excellent communication & interpersonal skills.
6. Ability to work independently and in fast-paced environments.
7. Strong problem-solving mindset with a customer-first approach.
8. Meticulous and able to manage multiple stakeholders.

Kindly click to APPLY NOW or email your CV to jesstee@mci.com.sg. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.

Tee Kia Qi (Jess)
Registration Number: R1986460
EA License No: 06C2859 (MCI Career Services Pte Ltd)