Business Performance Lead - Wealth & Personal Banking

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs.

We are currently seeking a high calibre professional to join our team as a Business Performance Lead.

Principal Responsibilities

• Responsible for identifying and executing optimizing direct and indirect cost in the Cards business across 9 markets within Asia.
• Collaborate with market teams, marketing, finance, operations, underwriting and others to understand and optimize costs and drive profitable growth.
• Improve visibility to cost drivers and identify optimization opportunities. Optimize technology investment budget call out cost risks / opportunities.
• Conduct cost review across markets and identify improvement opportunities.
• Conduct variance analysis and help prepare for strategic review of the businesses.
• Monitor, manage, and mitigate non-financial risks of the business.
• KPIs: CER, CPA, Transaction Margin, and other cost efficiency improvement metrics.

Requirements

• An accredited Degree/Diploma Holder.
• Consumer financial services industry experience and strong understanding of unsecured asset businesses.
• Practical experience across multiple markets and/or in a regional role covering diverse markets in Asia.
• Strong experience in maximizing Cards P&L in financial services industry.
• Background in running multi-market cost initiatives.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.