Business Operations Analyst

Introduction to GoNetZero

GoNetZero is a global decarbonisation solution provider helping clients achieve their net-zero goals. It is the carbon management business of Sembcorp Industries, a Singapore Stock Exchange-listed company. It offers comprehensive solutions through its digital platform, and additionally provides verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits.

GoNetZero’s suite of digital solutions includes Measure – which enables clients to begin their net-zero journey by assessing their organizations' emissions; Manage – which allows clients to view, manage, and retire their EAs portfolio seamlessly on a single platform; and Perform – which helps clients maximize the output and lifespan of their renewable energy assets across multiple sites on a single dashboard.

We are looking for a Business Operations Analyst with a specific focus to provide sales insights, data analysis and performance dashboards to join our dynamic team. This role enables data-driven strategies and decisions for our growing business.

Roles & Responsibilities:

• Lead and drive performance dashboards and reporting, including but not limited to sales performance reports and forecasting, review meetings, data analytics
• Drive adoption and training of CRM system and dashboards with internal business users to maximize impact, insights and continuity for the business
• Conduct data analysis in an accurate and timely manner based on business needs
• Serve as a subject matter expert on business and sales data analysis and be a resource for senior stakeholders to refine strategies based on data insights

Preferred Skills & Qualifications:

• Bachelor’s Degree in a relevant field with 1 to 3 years of work experience
• Technical skills with sales software, data analytics tools e.g. CRM, PowerBI, Advanced Excel required
• Strong analytical problem-solving skills and general business acumen
• Ability to excel in a fast-paced work environment
• Experience in sales operations, sales planning or business operations functions in ecommerce or platform businesses
• Experience in the Renewable Energy Certificates or Carbon Management sectors would be an added advantage
• Independent, self-motivated team player with strong communication and interpersonal skills

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

• Institution-first Mindset - Put the interest of the Group ahead of individual interests.
• Collaboration - Deliver through collaborating across markets, businesses and functions.
• Accountability - Hold team and self accountable to deliver on our commitments.

This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.