Business Development Operations Manager, JLABS Singapore

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function

Strategy & Corporate Development

Job Sub Function

Business Development

Job Category

Professional

All Job Posting Locations:

Singapore, Singapore

Job Description

Responsibilities:

• Proactively drives operational and financial compliance including process definition and tracking, promotion, and governance required to meet KPI objectives and goals.
• Lead the process for Regulatory and Government reporting for JLABS Singapore and/or local requirements and data gathering of metrics such as job creations, funding, and partnerships on an annual basis to support reporting and audit requirements. You will collaborate with state and/or regulatory entities and internal key stakeholders to maintain a database that provides the information to supplement the findings presented in the annual report.
• Resolves data issues across systems to ensure reporting is accurate and timely.
• Be accountable for metrics tracking and reporting related to the pipeline and portfolio.
• Create weekly and monthly reports with internal KPIs such as volumes, utilization, and overall performance to report out to the operations and JLABS Singapore leadership.
• Develops strong relationships with key operational leadership by spending time understanding their goals and business objectives and leverages data to improve their results.
• Collaborate with internal teams and prospect companies to identify and triage opportunities and support diligence activities.
• Provides analysis on healthcare market trends / industry landscape and develop actionable analyses and recommendations based on research.
• Works to develop ways to capture data more efficiently over time to ensure sustainable process.
• Define critical success factors and key performance indicators (KPI) for the processes.
• Analyzes trends, causes, and variances and creates and distributes routine and ad-hoc reports.
• Responsible for developing and creating ad hoc reporting of metrics and strategic initiatives as needed.
• Performs analyses of metrics to identify trends as well as areas of immediate concern and escalates to management attention, as necessary.
• Applies learnings from reports / analytics to the operations organization to foster an environment of continuous improvement and accountability.
• Proactively interact with the JLABS team including Singapore, Regional and Global.
• Manage and coordinate site visits and tours, including high profile guests.
• Willingness to engage at external events and meetings with many new people is a must.

Qualifications:

• A minimum of a bachelor’s degree in business, finance, or a related discipline is required.
• Experience and familiarity in the life sciences industry is required.
• At least 5-8 years of industry experience including 5 years of business development/sourcing/data management/regulatory and government reporting, relevant professional experience is required.
• Advanced user of MS Excel (Macros, Pivot tables, Vlookups, PowerPivot), Word, and PPT.
• Experience writing macros.
• Experience working with leading BI visualization tools.
• A successful candidate will be willing to roll up his/her sleeves to dive into the details and resolve issues by establishing the root cause.
• Strong analytical, problem solving and strategic thinking skills including the ability to prioritize.
• Strong business background to develop data visualization and analytics to provide actionable insights for operations and management decision making.
• Pays close attention to detail, questions strange events and resolves ambiguous situations.
• Strong understanding of tools used to extract and analyze data.
• Comfortable taking information from disparate systems to bring data elements together for meaningful insights.
• Analyze and solve business problems at their root, stepping back to understand the broader context.
• High sense of urgency and ability to prioritize competing requirements in a fast-paced environment.
• A self-starter who knows when to seek guidance and collaborate with team members.
• Work with outside partners, customers, or media.
• Familiarity with Salesforce is required.
• Excellent written and verbal communication skills are required.
• Demonstrated organization skills with ability to multi-task are required.
• Passion for working in a fast-paced, entrepreneurial environment is required.
• Demonstrated adaptability to work across functions and therapeutic areas is required.
• Project/process management experience is preferred.
• Experience working with and managing vendors, consultants, and budgets is preferred.
• Must be detail-oriented and have strong personal leadership skills.
• Ability to display initiative, work autonomously, and offer solutions to problems.
• Consistently able to display independent thinking and assume responsibility for projects.
• Displays sound judgment and can make independent decisions guided by the business goals of the department and organization.

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