Business Development Manager

Main Responsibilities:

• Full ownership on Diamond & Jewellery Sales & Customer Service Department
• Market Research & Analysis
  • Conduct market research to identify new business opportunities and emerging trends in the freight forwarding industry, particularly in the Jewellery, Diamond and Commodities sectors.
• Business Development:
  • Develop and execute strategies to acquire new clients and expand existing accounts.
  • Build and maintain strong relationships with key stakeholders, including clients, partners, and suppliers.
• Client Management:
  • Serve as the primary point of contact for major clients, addressing their needs and resolving issues promptly.
  • Monitor client satisfaction and work to improve service delivery and customer experience.
• Strategic Planning:
  • Develop and manage a strategic business plan to achieve sales targets and business objectives.
  • Identify and implement opportunities for process improvements and operational efficiencies.
• Reporting and Analytics:
  • Track and report on key performance indicators (KPIs) and business metrics.
  • Provide regular updates to senior management on business development activities and outcomes.

• Participate in Regional Jewellery Exhibitions (i.e., Hong Kong, Malaysia, Dubai, Sharjah).
• Travel as required for overseas business trips and events.
• Perform any other related functions for shipment coordination and ad-hoc duties.

Requirements

• Degree in Business/Supply Chain/Logistics or equivalent.
• Minimum 3–5 years of experience in business development or sales.
• Knowledge of Freight Forwarding/Logistics Industry is a plus, but not a must.
• Strong understanding of international shipping, Incoterms, customs regulations, and logistics solutions is a plus, but not a must.
• Successful track record of surpassing revenue milestones.
• Excellent communication, negotiation, and presentation skills.
• Strong interpersonal and people management skills.
• Good command of spoken and written English.
• Ability to work independently and manage time and priorities effectively.

AT FERRARI GROUP, WE BUILD RELATIONSHIPS

Ferrari Group is the one-stop service provider in international freight forwarding and logistics solutions for jewelry and luxury goods. The company firmly believes that the key to winning the hearts of clients lies in “adding value”: Ferrari Group places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness, and accurate solutions to customers’ needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.

Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.