Business Development Manager

This is an IT support group

Singapore

SGD 50,000 - 90,000

Job description

Main Responsibilities

• Conduct market research to identify new business opportunities and emerging trends in the freight forwarding industry.

• Analyze competitor activities and market conditions to develop competitive strategies.

• Develop and execute strategies to acquire new clients and expand existing accounts.

• Build and maintain strong relationships with key stakeholders, including clients, partners, and suppliers.

• Serve as the primary point of contact for major clients, addressing their needs and resolving issues promptly.

• Monitor client satisfaction and work to improve service delivery and customer experience.

• Develop and manage a strategic business plan to achieve sales targets and business objectives.

• Identify and implement opportunities for process improvements and operational efficiencies.

• Track and report on key performance indicators (KPIs) and business metrics.

• Provide regular updates to senior management on business development activities and outcomes.

Participating in Regional Jewellery Exhibitions (i.e., Hong Kong, Malaysia, Dubai, Sharjah).
Travelling as and when required for overseas business trips and events.
Any other related functions to shipments coordination and ad-hoc duties.

Requirements

Degree in Business/Supply Chain/Logistics or equivalent.
Minimum 3–5 years of experience in a business development or sales role.
Knowledge in Freight Forwarding/Logistics Industry a plus but not a must.
Strong understanding of international shipping, Incoterms, customs regulations, and logistics solutions a plus but not a must.
Successful track record of surpassing revenue milestones.
Excellent communication, negotiation, and presentation skills.
Strong interpersonal and people management skills.
Good command of spoken and written English.
Ability to work independently and manage time and priorities effectively.