Business Development Director - Travel & Hospitality

About Worldline

At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly skilled Business Development Director in the Travel & Hospitality sector in APAC, then get ready to join our company!

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement and always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process-driven colleague to our team.

The Opportunity:

As a Business Development Leader, Travel & Hospitality Sector – APAC, based in Singapore, you will be a key driver of Worldline’s growth in the travel and hospitality sector, leading strategic initiatives and representing APAC in driving commercial growth and regulatory alignment for merchant acquiring. Your role will focus on acquiring new enterprise clients, including leading hotels, airlines, and travel agencies, and expanding our footprint across the APAC region. You will leverage your expertise in payments and travel to develop strategic partnerships, generate revenue opportunities, and position Worldline as the preferred payment solutions provider.

Day to Day Responsibilities:

New Business Acquisition & Growth

• Identify and develop new business opportunities within the travel and hospitality sector across APAC.
• Build and nurture a pipeline of high-value prospects, leading them through the sales cycle from lead generation to contract closure.
• Develop and execute a go-to-market strategy, targeting enterprise clients in airlines, OTAs, hospitality, and travel tech.
• Lead commercial negotiations, pricing discussions, and contract structuring to maximize revenue growth.
• Collaborate with internal teams to ensure a smooth onboarding experience for new clients.

Strategic Market Expansion

• Analyze market trends, regulatory updates, and competitive landscapes to identify opportunities for expansion.
• Develop tailored value propositions that align with customer needs and Worldline’s payment solutions portfolio.
• Work closely with the product and innovation teams to ensure our offerings remain competitive and relevant to travel industry trends.
• Represent Worldline at industry events, conferences, and networking forums to build brand awareness and generate leads.

Collaboration & Stakeholder Engagement

• Work cross-functionally with account management, product, compliance, marketing, and operations teams to drive new business opportunities.
• Partner with internal teams to enhance client engagement strategies and optimize sales processes.
• Provide market feedback to help shape Worldline’s product roadmap and service enhancements.

What are we looking for:

• Proven track record in business development, sales, or strategic partnerships within payments, travel, hospitality, or fintech industries.
• Strong network within airlines, OTAs, and global hospitality brands is a plus.
• Expertise in B2B sales, consultative selling, and complex deal negotiations.
• Ability to develop compelling value propositions and communicate the benefits of Worldline’s solutions.
• Strong analytical and problem-solving skills, with a strategic mindset.
• Excellent communication, presentation, and stakeholder management skills.
• Experience working in a multinational and matrixed environment, collaborating across teams and geographies.
• Fluency in English; additional APAC languages (e.g., Japanese, Mandarin, Malay) are a plus.

Preferred Experience:

• +8 years of experience in business development, sales, or partnerships within the payments, fintech, or travel sectors.
• Knowledge of payment solutions, cross-border transactions, and travel industry payment challenges.
• Experience with CRM tools such as Salesforce.
• A strong entrepreneurial mindset, with a drive to hunt and close deals.
• Experience leading regional expansion strategies and working with enterprise clients.

Perks & Benefits

At Worldline, we foster an empowering, growth-driven culture where ambitious professionals can take their careers to the next level. You’ll get:

• Exposure to major clients in the travel industry.
• A chance to develop expertise in payments and fintech.
• Access to mentorship, training, and career growth opportunities.
• A global, collaborative work environment with colleagues across 40+ countries.

Shape the evolution

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, a can-do attitude, and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. And with our empowering culture, strong technology, and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.