Business Analyst Intern, Cross-border Business (Fall 2024)

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

We’re looking for a Business Analyst Intern to join our Regional Business Operations team under the Cross-Border Recruitment Service Business (visit https://talenthub.glints.com/ for more!), to help grow our team across Asia.

The mission of this role is to solve strategic and operational problems that arise in our scaling phase and assist in driving new projects through conducting rapid data analysis and supporting new initiative launches. You will be a key part of optimizing our largest business units and improving their productivity and efficiency. You will report directly to our Senior Data Analyst Associate (Business Operations) in Singapore.

• Business Operations Improvements: Support Business Operations improvement initiatives to improve efficiency and productivity, examples of improvement initiatives include Demand Qualification, Customer Success, Automated Job Allocation; You will also be conducting internal stakeholders’ discovery calls to understand their requirements and challenges, support the formulation of BizOps strategies, and support the rollout and adoption of Business Systems. Examples of Business Systems include HubSpot, LinkedIn, Google Data Studio, etc.
• Business Analysis: Analyze past data and develop models for key indicators and metrics, examples of key indicators include Client Lifetime Value, Customer Acquisition Cost, Efficiency-related metrics, Revenue Retention, Customer Concentration, and Business Input Metrics. You will also be testing Business Hypotheses, and conducting gap analyses to validate these hypotheses and provide business insights
• Business Metrics Instrumentation, reporting, and monitoring: Examples; Latency, Time to fill, Funnel Conversion Rates
• Other High-Priority Projects

• Available for full-time or part-time Fall Internship: August - December 2024 for at least 3 months
• Strong Problem-solving skills; able to break down problems, draw insights from complex data and recommend practical solutions
• Strong Data Analytical skills; Proficient in SQL, familiarity with dashboarding tools like Tableau, Metabase, Powe BI, or Looker Studio. Scripting languages such as Python are highly desirable
• Experience or knowledge in Data Engineering will be a huge plus
• Collaborative; Able to work with different Business Units and team members across geographies/cultures
• Zero-defect mindset; Ensure no formula/Excel/PPT formatting errors
• Strong ability in navigating ambiguity, and thrives in a fluid and unstructured environment
• Comfortable to work independently to execute initiatives
• Strong work ethic with get-it-done growth mindset
• Proactive with proposing solutions and flagging issues
• Excited about building and optimizing business units

• Non-Singaporeans or PRs are welcomed to apply
• Immediate joiner is preferable

• Gain exposure and drive impact: You will have exposure tocross-functionalprojects with close collaborations directly with key leaders in the organization
• Gain professional and personal growth: You will be collaborating with and learning fromfellowtalentedteam membersacross the region
• Enjoy freedom and opportunities: You will be given freedom to experiment and iterate on ideas to learn and improve skills and results.

Let’s Realise Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 4 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.

Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)

Integrity: Have courage, be guided by the truth, don’t be afraid

Impact: Missionaries, not mercenaries

Beginners’ Mindset: Stay humble, don’t be attached to ego

Customer Obsessed: Customers First

Ownership: Care intensely about the mission and take responsibility

High Standards: Dream big and deliver epic outcomes fast

Where We Work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture,

Or check out our Careers Page at https://glints.com/careers!