Business Analyst

This is an IT support group
Singapore
SGD 60,000 - 80,000
Job description

Job Description

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.

Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities

  • Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/requirements
  • Act as a liaison between client and technical solutions/support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements
  • Research, identify, and specify solutions to problems
  • Support and conduct visualization, user experience and configuration elements of solution design
  • Document requirements specifications using high-maturity methods, processes and tools
  • Support requirements management and change management processes
  • Support aspects of the business cycle, including proposals, feasibility studies, and implementations
  • Consider the business implications of the application of technology to the current business environment

Education And Experience Required

  • Typically a Bachelor's degree in a technical or business discipline or equivalent experience
  • Minimum of 4 to 5 years of related experience or a master's degree and up to two years of experience

Knowledge And Skills

  • 4 to 5 years' experience
  • Essential: requirements determination using structured techniques for documentation, analysis, evaluation/validation; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/written communication; experience in an industry domain
  • Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans

We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

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