Business Analyst

The job:

In this role, you will be responsible for managing a portfolio of key functions with our banking partner - supporting key reporting responsibilities for commercial insurance analytics as well as organizing and coordinating office administration and procedures. This role includes analyzing data in support of business functions, process knowledge, process optimization, and system requirements. You will also be responsible for proactively generating and compiling reports based on findings, complete with recommended improvements or new requirements. You will apply proven process requirements methodologies, communication, analytical, and problem-solving skills. You will work alongside a team of Insurance Specialists and be able to quickly build upon your existing industry knowledge. We are looking for an energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support-related tasks and able to work independently with little or no supervision. Well organized, flexible, and enjoy administrative challenges. This is a critical role, as you apply your knowledge and skills to contribute to the overall growth and profitability of the bancassurance division as well as contribute to the P&C department’s business development goals.

What you will do:

1. Provide support to Division Head in terms of management reporting, process improvement, and ad hoc projects around product and process in sales management
2. Interpret data, analyze results using statistical techniques, and provide ongoing reports
3. Develop and implement data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality
4. Identify, analyze, and interpret trends or patterns in complex data sets
5. Acquire data from primary or secondary data sources and maintain databases
6. Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
7. Work with management to prioritize business and information needs
8. Locate and define new process improvement opportunities
9. Engage in special projects and other related duties for the bancassurance businesses
10. Partner with the Product Owner to implement new products

What you will need:

1. A Diploma with 3-5 years relevant experience
2. Professional experience with commercial insurance knowledge or industry experience
3. Effective communication & interpersonal skills to work effectively with all levels within the company and our bancassurance partners
4. Good understanding and working knowledge of the insurance market
5. Experience dealing with insurance intermediaries and clients
6. Proven ability to manage high volume of workload and manage multiple priorities
7. Adept at queries, report writing, and presenting findings
8. Proficient in Microsoft Office (MS Excel, Word, PowerPoint, etc.)
9. Able to multi-task effectively, meet deadlines, and work collaboratively with cross-functional teams
10. Business Analyst with experience working on large scale, complex projects
11. Strong Business Process background