Business Analyst

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from attractions to cultural tours, and other local travel services across 2,700 destinations worldwide.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly does! We work hard and play hard, upkeeping our high-performing culture guided by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, believing in achieving greater heights and realizing endless possibilities in the dynamic new era of travel. Care to be a part of this revolution? Join us!

We Are

Looking for a meticulous and data-driven analyst to join a dynamic growth team supporting our western markets (US, UK, ANZ). You will be a key supporting figure for our marketing and business development teams, conducting analysis to support business decisions, setting up performance monitoring dashboards, and providing critical insights. If you thrive on working with data and have a keen eye for detail, this role is perfect for you.

What You Will Do:

• Coordinate with the western market marketing and supply operations teams to develop business analytics frameworks, dashboards, and reports
• Ensure accuracy of data and work with central analytics teams to manage a single version of truth
• Proactively define data needs, collect, organize, and analyze data from various sources
• Analyze marketing channel and campaign data regularly to improve marketing efficiency
• Conduct in-depth analytical studies combining external and internal data to facilitate strategy planning
• Write queries and perform ad hoc data analysis

What You Will Need:

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, Marketing, or Business Communications
• 1-2 years of experience in data analytics and business intelligence
• Familiar with data visualization tools and programming or analytic tools such as SQL, Python, Jupyter Notebooks, etc.
• Experience with data warehouses like BigQuery, Snowflake, etc.
• Excellent English communication skills
• A start-up attitude: self-motivated, solution-oriented, collaborative
• Meticulous attention to detail and a knack for solving operational challenges
• Globally-minded and experienced with stakeholders from different cultural backgrounds
• Experience with marketing tags/pixels and web analytics tools is a plus

Klook is proud to be an equal opportunity employer. We hire talented and passionate people from all backgrounds, creating a joyful, inclusive workplace where everyone belongs.