Billing Supervisor needed for a Courier Company

1. JOB DESCRIPTION

Job Title

Occupation

BILLING SUPERVISOR

Job Description & Requirements

Job Title: Billing Supervisor (Courier Service)
Location: East
Department: Finance & Sales Operations
Reports to: Senior Management

Job Summary:

• Manage all billing operations within the courier service.
• Ensure accurate and timely processing of sales orders from various channels (emails, phone calls, online portals).
• Collaborate closely with sales and management to optimize revenue generation.
• Perform internal audits to verify sales data integrity.
• Provide analysis of unclosed sales with insights and recommendations.

Key Responsibilities:

Billing Operations:

• Oversee the billing cycle and ensure timely, accurate invoice generation.
• Manage and resolve discrepancies in sales orders and billing.
• Ensure invoices are delivered on time and maintain a professional customer experience.

Internal Auditing:

• Conduct routine audits to verify sales data accuracy and compliance.
• Identify and correct discrepancies, errors, or potential fraud in sales data.
• Maintain data integrity across billing and sales processes.

Sales Analysis & Reporting:

• Analyze sales data to identify trends and areas for improvement.
• Collaborate with management to maximize sales opportunities.
• Provide insights into unclosed sales with detailed remarks and recommendations.

Collaboration & Strategy:

• Work closely with sales, customer service, and management to align billing operations with business objectives.
• Assist in identifying strategies to capture additional sales based on trends.
• Communicate proactively with customers to resolve billing issues and enhance satisfaction.

Sales Closure Support:

• Participate in strategy discussions on customer behavior and sales tactics.
• Track reasons for unclosed sales and provide feedback to management for process improvements.

Key Skills & Competencies:

• Expertise in billing systems, internal audits, and sales order processes.
• Strong analytical skills in sales data analysis and reporting.
• Excellent communication and team collaboration skills.
• Ability to articulate reasons for unclosed sales and provide actionable recommendations.
• Proficiency in billing and CRM software, Microsoft Office Suite (Excel, Word, PowerPoint).
• Detail-oriented with strong problem-solving skills and the ability to work under pressure.

Qualification

• Accounting, Finance, Business Administration, or a related field.
• 3-5 years of experience in billing, sales analysis, or a related role in the courier/logistics industry.
• Preferred experience in internal auditing.
• Strong organizational and multitasking skills, ability to meet deadlines in a high-pressure environment.

Work Environment:

• Primarily office-based.
• Close collaboration with sales, customer service, and senior management.

Interested applicants send your resume to : networkcourier6@gmail.com or whataspp resume 82556895.