Bilingual Korean Project Coordinator

Role Summary

• Responsibilities: You will be responsible for a variety of administrative, coordination and scientific tasks related to client projects, as well as working on company and divisional initiatives.
• Salary: S$4,000 per month.
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training and more.
• Role Type: Full-time, permanent.
• Start Date: We are currently recruiting for start dates throughout 2024 and 2025.
• Location: Our new recruits will be based in our Singapore office.

About the Role

Project Coordinators are based in each of our scientific divisions and support with a wide range of administrative, project coordination and scientific tasks. These divisions are broadly described as Evidence Development, Medical Communications and Market Access. The Project Coordinator will be primarily based in our Evidence Development division, but will work cross-divisionally, giving them the opportunity to explore a wide variety of project types and responsibilities.

The responsibilities of the Project Coordinator role are varied. In a typical week, the majority of your time will be spent overseeing the delivery of scientific work to our clients in the healthcare sector, with responsibility for the smooth running of projects. This will include identifying and suggesting improvements to processes, as well as implementation of these changes, with the aim of enhancing quality and efficiency within the team and, where appropriate, across the wider company.

You may also work on internal projects that contribute to the successful operation of your team.

Key responsibilities will include:

• Formatting, consistency and general quality control review of scientific documents, including reimbursement submissions, reports, slide sets, manuscripts, abstracts and posters.
• Assisting Project Managers with client and healthcare professional communication on multi-component projects, and the production of progress reports and summaries that enhance the level of customer service delivered.
• Coordinating logistics and providing project support for both in-person and virtual events and meetings, for example congresses, symposiums and advisory boards.
• Day-to-day co-ordination of the project teams and monitoring of project timelines, in collaboration with the project manager.
• Scheduling meetings, recording minutes and coordinating their distribution.
• Assisting the team with the development of planning tools to optimise the productivity of the team and cross-collaboration between the team and other divisions.
• Supporting the accurate referencing of scientific materials, including preparing reference packs.
• Screening records for relevance to research questions and extracting data from relevant publications.
• Liaising with our Creative team on the development of figures and other visuals to be included in reports.
• Supporting the development of client proposals and tracking those sent and responded to.
• Management of project compliance, which includes completing compliance training, preparation of project compliance documentation, liaising with client compliance teams and acting as the internal point of contact for all compliance-related queries.
• Liaising with external suppliers, including translation agencies, as well as digital and marketing agencies and other consultancies, to ensure smooth delivery of projects.
• Ownership of tasks in our project management system to support the correct budgeting and invoicing of projects.
• Supporting Analysts and Medical Writers with the write up of methods and results of projects into engaging reports and slide sets.
• Reformatting of scientific documents to ensure adherence to client requirements and/or relevant submission guidelines.
• Helping project teams to keep abreast of the latest potentially relevant sources of information and industry guidelines to inform their project work, and keeping all divisional resources up to date.
• Organising divisional monthly meetings and other internal activities.

Hybrid Working Policy: We recognise that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace, they belong to and feel part of, is never lost.

Therefore, we offer flexible working arrangements that allow our colleagues to work from home for up to half of the time, measured across a 2-week rolling period.

About You

The ideal candidate will be proactive and have strong organisation and problem-solving skills. Most importantly, you will enjoy making a positive difference and reducing the administrative burden of those you support. This role will suit those who are passionate about the concept of evidence-based medicine, have an excellent attention to detail and a talent for communication. You will receive close training and mentorship from experienced colleagues, so no prior experience is required.

Essential requirements for the role are:

• A degree level or equivalent qualification in a scientific discipline (minimum 2.1 or equivalent). Postgraduate qualifications (minimum 2.1 or equivalent) would be an advantage, but they are not a requirement for the role. We welcome applications from candidates with a diverse range of specialisms, including but not limited to, biology, chemistry, pharmacy, biomedical sciences, global health, epidemiology, biochemistry and medicine.
• A flair for, and attention to, detail.
• Exceptional written and spoken fluency in Korean (equivalent to native Korean language skills) and English, which you will use in client work, email communication and internal messaging.
• Effective verbal communication skills, which you will use when working with colleagues and clients.
• The ability to tailor your communication style to a variety of audiences, including healthcare professionals, patient groups, suppliers, clients, non-scientific colleagues and governmental bodies.
• Being self-motivated and enthusiastic, with a genuine interest in healthcare and an eagerness to learn about new areas of science.
• Excellent organisational skills and a passion for maintaining high levels of organisation across tasks and processes.
• The ability to respond to conflicting deadlines, work independently and self-manage your time.
• The self-awareness to reflect on your own performance, alongside a willingness to take ownership of your work and the development of your career.
• A commitment to delivering excellent customer service, both to external clients and internal ‘customers’.
• A desire and aptitude for collaborative working across project teams, where you share knowledge with others in your team to promote the attainment of a common objective, and work together to overcome obstacles to success.
• A “can do” approach, and the initiative, positivity and creativity required to continually improve the service we offer.
• An ability to demonstrate integrity, honesty, and transparency in their interactions with colleagues and stakeholders.
• A good knowledge of Microsoft Office.

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved where applicable.

Please contact the Talent Acquisition team at recruitment@costellomedical.com if you have any questions about the role or application process.