Job Description:
J & I Spa 2 is looking for an experienced Beauty Manager to lead and oversee our spa operations. The ideal candidate will have prior experience in the beauty and wellness industry in Singapore, with strong leadership skills and a passion for delivering exceptional customer service.
Manage daily spa operations, ensuring smooth workflow and excellent service quality
Oversee and train beauty therapists to maintain high standards of treatments
Develop and implement promotional strategies to attract new clients
Handle customer inquiries, feedback, and ensure client satisfaction
Maintain spa inventory, manage supplies, and ensure hygiene compliance
Monitor sales performance and work towards achieving business goals
Proven experience as a Beauty Manager or Senior Therapist in a local spa/salon
Strong knowledge of beauty and wellness treatments
Excellent customer service and communication skills
Ability to lead a team and manage daily operations efficiently
Business-minded with experience in sales and marketing strategies
Familiarity with spa products and retail sales
Able to work long hours, weekends, and public holidays