Job Duties & Responsibilities:
● Greets all customers who visit the bar or enter the restaurant’s dining area.
● Maintains responsible service of alcohol to all customers including checking identification for proof of age.
● Makes recommendations and answers all menu inquiries.
● Takes orders from customers and ensures 100% accuracy when entering orders into the system.
● Provides hospitality and service to all customers drinking or dining at the bar including spieling menus and upselling the customer experience.
● Ascertains allergies and dietary restrictions and works with section management and chefs to ensure a safe and enjoyable experience for all customers.
● Prepares cocktails and beverages, and pours wines for all customers at the bar and in the restaurant. Runs drinks from the bar to the customer.
● Clear dead glassware, and makes additional beverage sales at the bar and in the restaurant.
● Extensive knowledge and execution of classic and house beverages.
● Handles cash, credit, and debit card transactions, ensuring charges are accurate, returning correct change to patrons, and balancing the cash register.
● Maintains inventory levels for all liquor, beer, wine, and bar items for service to customers.
● Maintains the appearance of the bar and lounge at all times. Adheres to safety and health standards set forth by the Singapore Food Agency
● Organizes and shelves beer and liquor deliveries.
● Prepares juices, mixes, syrups, garnishes, etc.
● Ensures the bar is well-stocked with glasses, coasters, napkins, straws, ice, liquor, wine, and beer.
● Maintains a clean work and dining area by removing trash, cleaning bar top, washing glasses, utensils, and equipment.
● Performs inventory at the direction of the Head Bartender.
● Updates knowledge and skills continuously by participating in staff training opportunities.
● Responsible for training new employees as assigned.
● Assists other stations or areas of the restaurant when requested by management.
Qualifications:
● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
● Communicates information effectively and efficiently.
● Excellent organizational skills and attention to detail.
● Possesses a positive, results-oriented, team-player mentality.
● Ability to under pressure and maintain professionalism when working under stress.
● Knowledge of workplace safety procedures and local Health & Safety Standards.
● Food Handler’s Certification or the ability to obtain in accordance with local regulations and/or Company policy.
● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)
● Must be of legal age to serve alcohol.
● Certification for responsible alcohol service or ability to obtain within 6 months.
● Excellent interpersonal and customer service skills.
● Excellent communication with management and teammates.
● Extensive knowledge and expert execution of classic and house beverages.