Responsible for the dining experience of guests at Violet Oon, ensuring their complete satisfaction from the moment of arrival till departure.
This service objective is achieved through proper preparation of all beverages, presentation, and cleanliness of the bar, ensuring compliance with established service standards.
Comply with all regulatory rules and regulations of government agencies pertaining to safety and sanitation codes.
Ensure beverage sales targets are met through upselling and promoting beverages to guests.
Reduce wastage and spillage.
Prepare all mis-en-place before operation (e.g., garnishes, glassware).
Ensure that all equipment is in working condition.
Ordering and storing of stock.
Perform monthly inventory of equipment and utensils.
Maintain cleanliness and presentation of the bar.
Notify the manager on duty of non-availability of beverage products.
Up-sell F&B products while taking orders.
Greet guests in a friendly and warm manner, thank them, and give a fond farewell.
Coordinate with the manager on all aspects of the event/function beverage requirements.
Ability to respond quickly and accurately to guest requests.
Assist the manager in establishing maintenance and cleaning schedules.
Perform other duties as assigned.
Basic Function:
To ensure guests receive the highest possible level of service.
Prepare beverage orders with accuracy.
Ensure the cleanliness and presentation of the bar at all times.
Train subordinates on the job.
Prepare orders correctly.
Handle complaints and ensure proper service recovery.
Minimize and control costs through efficient wastage reduction.
Requirements:
Candidate must possess at least 2 years of working experience in the related field.
Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent.
Candidate will act as a Bartender for this job position.
Exciting Benefits Await You:
Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
Performance Rewards: Quarterly incentives and attractive bonuses.
Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
Smooth Transitions: Night transport provided for late-night work or transit.
Career Growth Opportunities: Explore advancement within our dynamic organization.
Education Support: Invest in your future with opportunities for further study.
Additional Perks: Exclusive Employee Assistance Program, discounts on company products/services, and engaging team-building activities.