Barista (Singapore) - Shaw Centre and MBS

About the role

As a Barista at Ralph Lauren (Singapore) Pte Ltd, you will be responsible for providing exceptional customer service and crafting high-quality coffee and specialty beverages in a fast-paced, dynamic environment. This full-time role is based in the Central Region of Singapore.

What you'll be doing

• Have a comprehensive understanding of all the food and beverages served in the Café.
• Always provide and maintain a high level of customer service standard.
• Build customer relations to create an elevated and hospitable Café experience.
• Upselling and recommending menu items and/ or merchandise to customers.
• Maintain the environment of the Café according to the Company’s protocols and in-line with the food safety and hygiene standards.
• Prepare all Café orders according to the Company’s standards and maintaining the quality and consistency of the coffee.
• Regular maintenance and care of the coffee equipment to ensure cleanliness and functionality.
• Maintain the cleanliness and organization of the work area which includes but not limited to clearing, cleaning and washing.
• Regular checks on the inventory and stock level, replenishment and handling the delivery and receiving of stocks.
• Handle cashiering and processing of payments.
• Working collaboratively with other team members, proactively communicating regarding the Café operations and sharing ideas to elevate the Café experience.
• Support in any other Café roles or assigned tasks, whenever required.
• All Baristas should maintain the same standards of producing every cup of coffee.
• Basic knowledge of bean origins, brewing techniques, grinding, calibrating, latte art skill.

What we're looking for

• Having previous experience as a Barista or in a similar capacity is preferred, but not required, as training will be provided.
• Having a passion for the coffee culture and coffee-making.
• Enjoy meeting and communicating with people and having the passion to work in a service line.
• High level of interpersonal and communication skills.
• Ability to work well both independently and as part of a team.
• Flexibility to work shift hours, weekends and Public Holidays.

Apply now to become our next Barista and join the Ralph Lauren (Singapore) Pte Ltd team!