Banquet Coordinator ( Events)

Working Location: INSEAD Business School - 1 Ayer Rajah Ave Singapore 138676

Key Responsibilities:

1. Maintain a commitment to customer service and guest satisfaction. Perform all guest contact activities such as serving food and beverages, answering guest questions, etc., in a cordial, efficient, and professional manner.
2. Ensure that the food and beverages are served while maintaining a consistent presentation and proper temperature.
3. Keep station neat and clean during service. Constantly patrol assigned station, refilling water and coffee, removing service items and condiments as per established policies and procedures. Check on the guest.
4. Assist in food, beverage, equipment, meeting supplies, glass, and silverware inventories on a predetermined basis.
5. Maintain a cooperative, team-like attitude in working with supervisors and fellow employees.
6. Enforce all sanitation procedures including safety guidelines and OHSA requirements.
7. Organize equipment for a function as well as clean, maintain, and look after equipment during and after functions.
8. Immediately communicate special requests, guest problems, or concerns to the Banquet Supervisor/Manager.
9. Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.
10. Ensure the proper handling and cleaning of all equipment, glass, and silver.
11. Wear proper uniform at all times in accordance with the Grooming Standards Agreement.
12. Perform any reasonable request assigned by management for the Unit’s staffing and performance needs.