B2B Payments, Channel Partner, Director | Singapore, SG

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

B2B Payments, Channel Partner, Director

• Operating worldwide, the MasterCard Corporate Solutions team leverages MasterCard's assets to open up new business in non-traditional sectors.
• The team partners with industry leading organizations to orchestrate new value, drive new solutions, or effect new partnerships to better serve end-customers, markets and ecosystems.
• The card and non-card, business-to-business ('B2B') payments space represents a significant new opportunity for Mastercard. If MasterCard is to deliver new value in this space, it needs to think big, be engaged and diligent to win the trust of end customers to help them support their corporate clients.
• The Corporate Solutions team has been developing partnerships, a platform vision and an approach to address historic pain points around B2B Payments. We are also leading the way to transform B2B payments by embedding payments into the business process and creating new value at multiple levels.
• The Corporate Solutions team requires a Director to drive measurable customer success by coordinating with internal Mastercard teams around the activities needed to support B2B network partners, sales campaigns and enablement programs for suppliers on digitized payments (card and non-card). The Director will provide leadership and coordination across the internal teams such as Product, Acceptance, Services and PMO.
• The Director will build direct relationships with the B2B network partner and expand Mastercard's relationships within the partner organization and their clients to create go-to-market plans that will drive payment volumes and revenue. These activities may include, but are not limited to, analysis of a buyer's suppliers, leveraging Mastercard or the B2B network's spend analysis or data analysis tool, developing outreach campaigns and documentation, supporting the creation of go-to-market materials and assets, and creating internal and external stakeholder management and communications.

Role

• Own the strategy, relationship and commercialization workstreams for our B2B partnerships.
• Identify and maintain ongoing communications with internal and external stakeholders, business customers and their suppliers, related partners and third-party networks and collaboration hubs as needed.
• Contribute to the commercialization strategy and execution to help our partnerships launch successful payment solutions.
• Gather requirements and learnings for our internal Product and Strategy teams to innovate and strengthen our solutions.
• Collaborate with our PMO to prepare and distribute program and executive leadership updates as needed, including measurements against GDV targets.
• Conduct weekly update meetings with key contributors.
• Build and maintain senior management relationships within key partner and customer relationships.

All About You

Essential knowledge, skills and experience:
• You have sales and partnership experience, including running sales cycles, deal strategy and establishing distribution channels through partnerships.
• You are strategic in approach, solution-oriented and understand and address inter-dependencies and real issues to manage partner and customer sales situations.
• You are detail-oriented and have a clear definition of requirements and timelines.
• You have experience managing to customer expectations on deliverables and milestones.
• You are experienced with managing matrixed organizations and leading them to success.
• You take initiative and are collaborative with extended team members.
• You are organized and efficient in work processes.

Desirable or additional capabilities:
• Business to business (B2B) network, procure-to-pay and ERP awareness.
• Global expertise, working with international teams.
• Strong understanding of one or more key corporate business roles, specifically, procurement/sourcing, payment/treasury and/or regulatory/supply chain risk management.
• Familiarity with commercial card programs - how they work and commercials.
• Familiarity with payments leveraged by corporate and government agencies.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach; and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.