AVP, Data Centre Facility Engineer, Group Infrastructure and Cloud, Group Technology | Singapore, SG

AVP, Data Centre Facility Engineer, Group Infrastructure and Cloud, Group Technology

Business Function
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

This role is responsible for the engineering and operational support of DBS' data centre facilities, ensuring the availability, reliability, security, and efficient operation of the physical infrastructure. This includes managing maintenance, repairs, overseeing equipment installations, and contributing to the design and implementation of Mechanical & Electrical (M&E) systems. The Data Centre Facility Engineer will work closely with internal teams, including Technology, and external vendors to guarantee seamless operations.

Responsibilities

• Provide engineering support for the daily operations and maintenance of data centre facilities, including power, cooling, security, and fire suppression systems.
• Conduct regular inspections and audits of data centre infrastructure to identify and mitigate potential risks.
• Manage incident response, perform root cause analyses, and implement corrective actions.
• Collaborate effectively with internal teams and external vendors to ensure seamless data centre operations.
• Liaise with and manage the Data Centre/Building landlord to address building infrastructure issues, ensure compliance with safety regulations, and coordinate maintenance schedules, ensuring preventive maintenance on critical infrastructure and systems are performed promptly.
• Manage and support equipment rack-and-stack and structured cabling system installations and maintenance.
• Experienced in managing Data Centre vendors and project execution.
• Ensure strict adherence to data center physical security procedures.
• Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.

Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field. Relevant work experience may be considered in lieu of a degree.
• Minimum 5 years of experience in data centre facility management, with at least 3 years in a critical facilities role within a banking or financial services environment.
• Strong knowledge of electrical, mechanical and fire suppression systems in data centres.
• Understanding of incident, problem and change management procedures based on ITIL best practices.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• Knowledge of equipment rack-and-stack and structured cabling system.
• Experience working in a high-pressured environment with 24x7 on-call responsibilities.
• Good understanding of the Data Centre operations in financial institutions, and the working restrictions applicable to such environments.