Asst Manager, Digital Innovation Technologies Incubator

Company description:

Tan Tock Seng Hospital

Job description:

Looking to make your next big jump more meaningful in the public healthcare sector? Join us in our Digital & Smart Health Office (DSHO) to be the difference.

The Hospital without Walls arm under DSHO supports the TTSH Digital Transformation Council (DTC) to drive digital standards, process and policies that accelerate the pace of innovation for the Strategic Innovation Programmes (SIPs) workgroups and Digital Innovation Technologies (DITs) workgroups.

Key Roles of TTSH-Hospital without Walls (HoW) arm

• Develop simplified, digital-enabling standards, processes and policies that are secure, intuitive, and clearly articulated to enable project teams to move faster and seamlessly, driving the acceleration of Digital Transformation.
• Create a transparent and unified digital-first approach across the hospital through building relationships and partnering with key subject matter experts and stakeholders: MOH, Synapxe, NHG and other related agencies and internal functional groups, including legal, IT, procurement, and finance.
• Plan and conduct key institution pre-budget exercises, project progress and budget utilization reports, performance management tracking, project reviews or approval as the Digital Transformation Council (DTC) Secretariat.
• Manage the knowledge management registry that tracks digital innovation efforts and to collate lessons learnt to reduce duplication, build corporate knowledge and enable innovators to start and succeed in digitization efforts effectively and efficiently.

As Assistant Manager, Digital Innovation Technologies Incubator, your main duties and responsibilities include:

TTSH-Hospital without Walls (HoW) lead

• To oversee the TTSH-HoW portfolio, which includes Strategic Innovation Programmes (SIPs), and Digital Innovation Technologies.
• Perform the role of lead DTC Secretariat, ensuring the goals and needs of the DTC are met.
• Training of funded HoW Navigators.

Digital Innovation Technologies Incubation

• Account Management of Innovation Technologies Incubation workgroups.
• Project navigation
  • Provide project management and technical expertise to digital innovation workgroups on their projects or programmes.
  • Facilitate all DPB project requests - from scoping & budgeting, and handover for implementation.
• Management of Digital prototyping Budget
  • Manage the overall administration and governance of the Digital Prototyping Budget.
  • Create processes and Standard Operating Processes (SOPs) for the utilization, tracking and review of the projects using the DPB.
  • Identify suitable innovation projects to be raised to the relevant technology leads for future scale up.
• Develop innovation proposals & drive the approval at senior management meeting.
• Any other task as assigned.

Skills and Experience You'll Bring

• 6 years of business and program development, key account management or digital governance or digitalization experience.
• Dynamic and self-motivated individual, and enjoys working in fluid and fast-paced environment.
• Strong problem-solving and critical reasoning skills, with the ability to navigate new situations using industry/institution acquired knowledge, processes, data and analytics.
• Be able to effect change, garner resources, and manage people and projects.
• Excellent interpersonal & relationship building skills and communication skills (presentation, verbal, written, listening).
• Good time management and strong ability to multi-task.
• Able to work well independently and as a team player.
• Experience in healthcare administration or healthcare IT technology is preferred.
• Experience in business improvement and transformation through the use of technology like Artificial Intelligence & Analytics, Medical Tech, Operational Tech, Robotics, Telehealth, Extended Reality, or development of new Digital Services (eg. Web & Mobile Apps, Chatbots, Robotic Process Automation) is preferred.
• Experience working in start-up environments would be an advantage.

Qualifications

• Degree in relevant disciplines (Business Management or Administration, Healthcare Management, Science, Engineering or any health/technology related discipline) along with deep interest in digital transformation and new technologies.

If you are passionate about technology and have a "change agent" attitude to constantly push boundaries to drive new opportunities & ideas, come talk to us.