Asst Banquet Operations Manager ( 5 days / $4.5k / Central)

Job Title: Banquet Services Manager

Working Hours: 5 Days On Roster / AM or PM shift

Location: Central

Salary: Basic Salary up to $4500 + AWS + VB & Attractive fringe benefits

Job Description

• Ensuring the smooth and efficient operation of Banquet Services and day-to-day operations of the Banquet Department.
• Plan roster and staff manning as per event forecast.
• Coordinate with relevant departments and ensure the timely setup of all Banquet venues/function rooms as outlined in the Banquet Event Orders.
• Establish and maintain excellent customer relationships.
• Conduct briefings for the captain, trainees, and part-timers before the events.
• Ensure Brand and Service Promises, Service Essentials standards are met consistently.
• Coordinate closely with the Catering team on all functions.
• Ensure that all function rooms are kept clean at all times and all operating equipment is stored properly.
• Counsel and discipline subordinates in matters relating to misconduct and decide on appropriate disciplinary actions.
• Ensure, on a daily basis, that grooming standards are followed by all employees, including casuals.
• Attend to guests’ complaints, inquiries, and requests.
• Responsible for cost control and purchasing items.
• Able to perform a shift independently.

Requirements:

• Minimum 3 years of relevant experience.
• Strong communication and interpersonal skills.