Associate Manager, CDD Operations

Job Summary

Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements. Support the implementation of policies and standards to ensure compliance with such policies and standards.

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients' expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk clients.
• Review and/or escalate new or emerging areas of risks for all clients including P risk-rated clients and Group Sensitive Clients, such as adverse media/sanctions review.
• Timely review of customer’s profile and related risk.
• Provide CDD advisory at the client level to business in relation to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD.

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment.
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Has good awareness of risk concerns and is able to identify and address such risk concerns independently.
• Meticulous and has an eye for detail.
• Fast learner and efficient.
• Good stakeholder management.

Role Specific Technical Competencies

• Proficient in handling CDD Reviews for SME Entity clients. Knowledge of Retail CDD is an advantage.
• Conversant and have a good understanding in handling of client reviews relating to Periodic, Trigger, and New Client Onboarding.
• Understand High-Risk events like PEP, Adverse Media, etc.
• Sound knowledge and understanding of complex entity structures and the ability to fully unwrap such clients.
• Conversant on the type of documents required as part of a CDD Review or for purposes of corroboration.
• Understand the constituents of SOW requirements and how such information is to be obtained and documented as part of client wealth journey.
• Analytical mind and ability to articulate the risk concerns to complete the review.

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holiday, combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience, global Employee Assistance Programme, sick leave, and mental health first-aiders.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
• Being part of an inclusive and values-driven organization, embracing and celebrating our unique diversity across teams, business functions, and geographies - everyone feels respected and can realize their full potential.