Associate, Human Resource (Shared Services) (1 Year Contract)

About Us

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Job Description

As an Associate of HR Shared Services, you will report to the Manager, HR Shared Services.

In this role, you will play an important role as part of the HR Shared Services in driving service excellence, handling HRSSC related inquiries and providing timely assistance to staff on operational matters. You will also participate in HR Initiatives to streamline and drive efficiency across the various work areas within the Shared Services function.

We are looking for a candidate who has strong numeric skills, eye-for-details, and strong problem-solving skills; he/she thrives in a fast-paced and dynamic environment. If you are a team player who enjoys building relationships and takes pride in delivering high-quality results, then we want to hear from you!

Additionally, you will carry out responsibilities in the following functional areas: Singapore Nursing Board, employee onboarding and offboarding experiences, insurance claims and HR Admin. You will perform HR-related duties at the professional level while supporting more than one functional group

• Manage end to end Singapore Nursing Board (SNB) process including working with employment agencies, registration/annual license renewal and liaising with Business Units.
• Manage timely submission of WICA reports to MOM. Liaise with employees on WICA related documents for submissions to insurance and reimbursement from insurance
• Manage Onboarding and Offboarding process
• Support HR administrative activities, projects and initiatives
• Verify medical and specialist claims
• Attend to staff related inquiries
• Any other duties as assigned

Qualifications

• Diploma or Degree in Business Administration / Human Resource
• Min. 2 years' experience specializing in Human Resource
• Experience in HR Shared Services environment and SuccessFactors system is an added advantage
• Fresh graduates are welcome to apply

Other Information

• Meticulous and strong attention to details, strong HR operational background and broad knowledge of HR good practices, policies and procedures to ensure excellence in HR delivery
• Good knowledge and understanding of local employment laws
• Good problem solving, interpersonal and time management skills
• Excellent communication skills both written and verbal
• Strong in Google Workspace collaborative tools and Excel
• Able to work independently with minimal supervision
• Able to handle highly sensitive and confidential information
• Take initiative to propose solution on work issues
• Proactive approach and flexibility to support team and colleagues when needed