Associate Engineer (Customer Support)

Our Client is looking for a candidate to join its Customer Support team. The ideal candidate will take responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location.

The role will also entail providing efficient and quality PM service, logistic & administration support to the customer and enable Senior engineer to focus on technical diagnosis, structure issues and continuous improvement of ASML systems at the customer's location.

Key Responsibilities:

• Able to be on site at customer locations to perform shift duties
• Perform equipment PM and conduct routine entry level service actions
• Prepare tools and parts for service actions
• Use existing procedures to perform predefined hardware actions & work assignment
• Receives instruction, guidance and direction from more senior level roles
• Support in-fab logistic to fill in engineering information for parts/tools return
• Able to work independently with a limited degree of supervision
• Guide and support new team members; may assist in their formal orientation and training
• Achieve full proficiency in specialty of technical processes or procedures through ASML job-related training and considerable work experiences
• Ensuring compliance with health and safety legislation/5S in the cleanroom
• Provide administration support / daily operation system update

Requirements / Qualifications:

• Diploma or Higher NITEC in Electronics / Electrical Engineering / Mechatronics / Mechanical Engineer or equivalent engineering discipline
• Fresh Diploma graduates / Higher NITEC with 1-2 years’ experience in the engineering field
• Looking for local candidates only

Other information:

• Able to work 12-hour rotating shift
• Able to do standby duty
• Able to travel overseas for business on short notice

The Talent People 24C2589