Associate Director, Operations (9 months contract)

RESPONSIBILITIES

• Collaborate with and support the Deputy General Manager in delivering operational leadership and strategic guidance to fulfill commitments and ensure customer satisfaction, fostering cultural transformation within the organization.
• Drive operational excellence, taking responsibility for monthly engine delivery, profit margins, CPH, OT, COPQ, Productivity, and DCI metrics to exceed operational performance indicators and enhance customer satisfaction.
• Partner with the management team to strategize, develop, implement, and oversee policy deployment actions that align with overall business plan objectives and targets.
• Lead efforts in cost reduction to enhance profitability, driving initiatives for productivity and continuous improvement (CORE) to boost workplace efficiency.
• Ensure adherence to all internal and external regulatory requirements, cultivating a high compliance culture within the organization in areas such as ITC, EHS, Ethics, Quality, and other relevant domains.
• Foster a culture of high employee engagement, emphasizing respect, empowerment, communication, and teamwork.
• Establish and maintain effective communication with other functional departments and managers to align goals and deadlines.
• Develop potential successors in the talent pipeline and advocate for talent development within the management team to ensure team stability and business continuity.
• Collaborate closely with the Transformation team to modernize the company through technology insertion, aiming to improve efficiency, profitability, quality, safety, and employee engagement.

Requirements

• Degree with minimum 15 years of relevant broad-based experience in Engine Center. Candidate with MBA or Master’s Degree will be advantageous.
• Good understanding of all aspects of the engine MRO business, including EH&S, people development, regulatory, quality, operational, technical and financial requirements.
• Strong motivator with proven leadership skills and drive for success.
• Good problem-solving skills; apply the collective knowledge and skills of the management team to address all various employee and business issues.
• Excellent strategic & analytical thinking combined with outstanding tactical execution skills.
• Able to work in fast paced, matrix reporting organization.
• Able to communicate with employees across all levels.