Associate Client Director

About Dentsu

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

Job Summary

As the Integrated Associate Director / Director, you support the Integrated Client Leads as a key client partner to develop and grow business while maintaining and strengthening account relationships. Through a deep understanding of the clients' vision, purpose and strategy you will work to drive holistic business outcomes within creativity, technology, data & analytics and marketing holistically. You will support strategic relationship-building across the Dentsu network to service our regional clients, identify opportunities and enable successful revenue growth. Depending on workload, you may handle 2 or more accounts in this role.

Existing Business and Projects

1. Coordinates all client development activities from a project management perspective; driving the planning, the cadence and efficiency of such activities.
2. Develops, implements and manages project plans, with the ability to create detailed work break-down structures. Ensures that proper forecasting is being done for all projects on assigned accounts. Sets up and runs all necessary key touch-point meetings in the process.
3. Establish and expand relationships with key client contacts becoming their go-to contact for project execution.
4. Prepares and circulates periodic Client Development status reports.
5. Project manages all client development initiatives, including orchestrating teams to ensure delivery of project milestones, managing project timelines and budgets across all workstreams, updating key stakeholders on status, risks and assessments, etc.

Incremental Business – Pitch Support

1. Provides project management, directional and strategic oversight to pitch/resource teams, while executing against tight timelines.
2. Establishes relationships built on credibility, trust and service-minded approach to solve problems.
3. Manages the RFP response process from kickoff to submission.
4. Creates, manages, enforces and publishes project plans, RACI’s and timelines when responding to RFIs, RFPs and presentations to prospective clients.

Key Experiences

1. At least 5 years of agency side experience, preferably involving a complex regional or global client with multiple engagements.
2. Experience managing senior client relationships independently.
3. Experience leading a team to deliver best-in-class client campaigns.
4. Multi-market APAC knowledge and experience.
5. Experience across integrated client accounts preferred.
6. Experience in sponsorship management.

Skills and Attributes

1. A well organized and self-directed individual who is a team player.
2. Possess a strategic and client centric mindset and intrinsically connected to the client(s).
3. Passionate about and engaged with the fast changing world of digital media.
4. Articulate presenter with the ability to work with and influence diverse, senior stakeholders, both internal and external.
5. Ability to collaborate effectively across functions and teams, adding value and driving innovative thinking with action.
6. Leads with cultural sensitivity and understanding to operate effectively and efficiently in different businesses and markets.
7. Highly commercial - selling value, negotiation, client relationship management skills, how to be a trusted business advisor.
8. Excellent planning, analytical and organisational skills alongside high attention to detail.
9. Strongly numerate and comfortable manipulating data sets.

Dentsu Values

Will live the dentsu 8 Ways at all times: We Dream Loud, We Inspire Change, We Team Without Limits, We All Lead, We Make It Real, We Climb High, We Choose Excitement, We Are A Force For Good.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

Keeping Connected

Please visit our website to find out more and connect with us on social.

www.dentsu.com