Associate, CDD Operations

RESPONSIBILITIES

Strategy

• Support the implementation of the vision, strategy, direction and leadership for the CPBB COB CDD team, consistent with the vision and strategy for CPBB COB and in support of the Group’s strategic direction and growth aspirations.

Business

• Provide CDD advisory at the client level to business in relation to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager in keeping track of and providing advice to relevant stakeholders on the interpretation and application of policies related to CDD.

Processes

• Review relevant policies/processes in relation to CDD compliance, aligning with relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards.

People & Talent

• Work as a team member who can gel and collaborate with risk and control partners.
• Lead by example and build the appropriate culture and values.

Risk Management

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products, segments, geographies, customers, and transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or cease activities.
• Undertake enhanced due diligence on new and existing medium/higher risk clients.
• Review and/or escalate new or emerging areas of risks for all clients, including P risk rated clients and Group Sensitive Clients, such as adverse media/sanctions review.
• Timely review of customer profiles and related risks.
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/or findings of concern from investigations at client and portfolio level.
• Act as escalation point for generic procedure-related inquiries.
• Manage escalations on account opening/onboarding issues requiring additional assessment and controls.

Governance

• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance checks and complete submissions on time.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Retail Branch, RB Client onboarding team, Business Banking Team, Country CFCC and Group.

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment.
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Good awareness of risk concerns and the ability to identify and address such risk concerns independently.
• Meticulous with an eye for detail.
• Fast learner and efficient.
• Good stakeholder management skills.

Role Specific Technical Competencies

• Proficient in handling CDD reviews for SME entity clients. Knowledge of CDD for retail clients is an advantage.
• Conversant with and have a good understanding of handling client reviews relating to periodic, trigger, and new client onboarding.
• Able to review and assess high-risk clients involved with risk events like PEP, adverse media, sanctions, etc.
• Sound knowledge and understanding of complex entity structures and the ability to fully unwrap such clients.
• Conversant with the type of documents required as part of a CDD review or for corroboration.
• Clear understanding of the constituents of SOW requirements and how such information is to be obtained and documented as part of the client wealth journey.
• Analytical mind with the ability to articulate risk concerns and mitigants to complete the review.

Competencies

• Action Oriented
• Gives Clarity & Guidance
• Manages Ambiguity
• Drives Vision & Purpose
• Nimble Learning
• Decision Quality
• Courage
• Instills Trust
• Strategic Mindset
• Technical Competencies: This is a generic competency to evaluate candidates on role-specific technical skills and requirements.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact...

What we offer

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity across our teams, business functions, and geographies - where everyone feels respected and can realise their full potential.

Recruitment Assessments

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