Associate / Analyst, HR Operations

Singapore Administration Department - People Experience Section

Overview of Division/Department

People Experiences, Human Resources (HR-PXS) is responsible for managing, implementing and executing various HR functions in the Singapore office. There are 2 teams in PXS - Business Partnering, Shared Services. The Shared Services team has 4 functions: Staffing Administration, Mobility, Compliance & General Administration (CGA), & Payroll.

Company Profile
MIZUHO BANK, LTD. IS A SUBSIDIARY OF THE JAPAN-BASED MIZUHO FINANCIAL GROUP, INC. (LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. MIZUHO BANK, LTD. PROVIDES FINANCIAL AND STRATEGIC SOLUTIONS FOR THE INCREASINGLY DIVERSE AND SOPHISTICATED NEEDS OF ITS CLIENTS WITH OFFICES LOCATED IN ALL THE MAJOR CITIES OF THE WORLD SUCH AS TOKYO, NEW YORK, LONDON, HONG KONG AND SINGAPORE.

Job Responsibilities
Lifecycle

• Update and maintain staff records in Success Factors HR system.
• Make necessary applications to Ministry of Manpower, Monetary Authority of Singapore or other relevant authorities, including and without limitation for FA or SFA representatives, work passes, etc.
• Provide management, stakeholders and relevant staff with data, information, assistance and advice relating to human resources.
• Conduct reference checks for both ex-employees and new hires.
• Handle administrative tasks related to HR functions e.g. payment of invoices.
• Implement, process and answer staff enquiries relating to the Bank's HR policies and procedures, in particular on operational issues.
• Propose, organize or implement employee engagement programs / activities, including without limitation conducting employee or other surveys.
• Liaise with MAS or any agency/authority on any staff-related matters.
• Conduct necessary checks on candidates for jobs.
• Support the maintenance for HR system hardware, servers and software through liaison with vendor.
• Support user accesses in systems - administrators and bank users.
• Propose and execute operational process improvements.
• Any other matter incidental to the above and as assigned for Singapore and the Asia Pacific region.

• Manage and Support HR Compliance Administration & Controls.
• Ensure compliance to all regulatory statutes - MAS, MOM and internal regulations.
• Manage & monitor updates/ reviews with relevant stakeholders for internal policy & procedures.
• Monitor FMRP status and Treasury employees movement to MAS.
• Conduct monthly basic individual ACRA checks for all employees.
• Any other matter incidental to the above and as assigned for Singapore and the Asia Pacific region.
• Support new and existing IACG SM/MRP, SFA/FA reps appointment by conducting various checks e.g. Sanctions Check, Credit Bureau Checks etc.
• Review and revise Internal Operation Procedures.
• Administer and monitor Authorization Memo & Job Description (AM&JD) to ensure filing, storage, and submission within deadline.
• Any other matter incidental to the above and as assigned for Singapore and the Asia Pacific region.

• At least 5 years of HR operations experience.
• Strong verbal and written communication skills with the ability to influence stakeholders.
• Good critical thinking with the ability to connect the dots.
• Strong team player with good time management skills.
• Experience in collaborating with overseas HR colleagues is an advantage.
• Strong Microsoft Office skills.