Assistant VP, Product Owner (Business Systems Support), Group Wholesale Banking

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Assistant VP, Product Owner (Business Systems Support), Group Wholesale Banking

Posting Date: 28 Mar 2025

Location: Singapore, SG

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed.

About the Department

The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations.

Job Responsibilities

GWB's business systems are used by all coverage teams, product teams, and the respective business support teams globally. As a Product Owner (AVP), you will play a key role in managing and enhancing various business systems while also contributing to broader product ownership responsibilities across multiple areas.

Key Responsibilities:

1. Product Ownership and Strategy
   • Collaborate with stakeholders to define and prioritize product features and enhancements across multiple systems.
   • Develop and maintain product roadmaps that align with business goals and user needs.
   • Conduct market research and competitive analysis to inform product strategy.
   • Gather and document business requirements.
   • Verify that functional specifications are correctly written and align with business requirements.
2. Effective System Support
   • Assist in providing timely production support to global users for various business systems.
   • Help ensure timely resolution of production defects.
   • Understand business processes and identify opportunities for efficiency and productivity improvements through system enhancements, automation, and analytics capabilities.
   • Explore and identify performance insights through data analytics across different systems.
   • Assist in generating and analyzing monthly performance reports.
   • Support the implementation and continuous improvement of automated UAT test scripts.
   • Review and manage system BCP activities.
   • Assist in managing the system enhancement budget, including prioritizing change requests through proper impact analysis and managing delivery effort estimation within the yearly budget.
   • Ensure appropriate system security access design.
   • Support internal and external audit requests and any actions required to address observations identified.
   • Develop skills to provide effective support to businesses, including both functional and business knowledge.
3. Project Management and Participation
   • Assist in quarterly releases and projects involving various business systems, including but not limited to:
   • Operating model analysis, including current state assessment, target journey design, and fit/gap analysis.
   • Business requirement gathering and documentation.
   • Functional specification review.
   • UAT planning, test scenarios, and script development.
   • Manage and participate in UAT.
   • Post-live user training and support.
   • Work with various business users and other stakeholders, including the delivery team and vendors, to ensure projects are implemented on time.
   • Work with various stakeholders to actively manage release/project risks and issues; actively source solutions to manage risks/issues.
   • Participate in other projects requiring business systems involvement.

Job Requirements

• Minimum of a Bachelor’s degree.
• At least 5 years of experience in product management or product ownership, with experience in managing multiple systems being a plus.
• Proven track record in product development and implementation, including streamlining business processes and connecting data to derive business insights, such as increasing productivity and improving customer experience.
• Strong communication and leadership skills.
• Passion for technology adoption to drive a high-performance workforce.
• Strong analytical and creative problem-solving skills.
• Experience working across geographies and cross-functional teams.
• Ability to manage multiple tasks and initiatives and interface with various levels of management.
• Adaptable and willing to thrive in a dynamic environment.
• Experience managing a CRM system or E-Sign platform is a plus.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.