Assistant / Store Manager Wanted! (Personal Care/Beauty)

Basic up To $4,000 Per Month

Working location:

• Novena Velocity
• Bugis Plus
• Tampines 1
• PLQ
• IMM
• Yuehwa
• Waterway Point

Location: 7 Outlet Locations across Island | Nearest outlet to your neighbourhood

Working Timing: 44 Hours/Week (Weekend Shift Needed)

Sales Management

• Achieve and exceed store sales targets.
• Oversee store sales performance and set goals for Beauty Advisors.
• Analyze sales data and generate reports to meet organizational standards.
• Implement company strategies and document sales transactions.

Customer Service Excellence

• Lead the team with a clear service vision to ensure seamless customer experiences.
• Ensure high-quality customer service across all Beauty Advisors.
• Develop service recovery strategies and build customer relationships.
• Regularly assess service quality and customer satisfaction levels.

Operations Management

• Oversee retail administration, staff duties, and inventory control.
• Ensure store facilities and Visual Merchandising meet brand standards.
• Optimize retail space and manage customer orders, including returns.
• Ensure compliance with corporate governance and crisis response protocols.

Innovation & Productivity

• Lead and motivate the team to improve productivity and drive innovation.
• Conduct assessments to identify and implement enhancements.
• Manage the introduction of new products or services as needed.

People Management

• Provide direction and guidance to team members.
• Foster diversity and support team decision-making.
• Recognize and celebrate team achievements.

Requirements

• A minimum of 2+ years’ experience in managing a store.
• Experience in leading and developing a team in a premium retail environment.
• You have experience within a KPI driven environment and understand how to drive these for ongoing growth and success.
• Proven track record of leadership and coaching of high-performing teams.
• Ability to work with POS systems, Microsoft applications and portable devices.
• Experience in recruitment, onboarding, and training of all new team members.
• Conducting performance reviews and upskilling team.
• Understanding of profit and loss and the factors that can be influenced at store management level.
• Experience in executing company visual merchandising standards.