Assistant/ Sales Account Director (Creative/ Marketing Agency)
Job description
Responsibilities:
- Manage and cultivate relationships with key clients in order to maximize business opportunities and drive revenue growth.
- Develop and implement strategic account plans to achieve sales targets and objectives.
- Identify new business opportunities within existing accounts and collaborate with the sales team to secure new clients.
- Lead client presentations and demonstrate deep understanding of client needs and industry trends.
- Provide exceptional client service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
- Work closely with internal teams to coordinate and execute client projects and campaigns.
- Monitor market trends and competitor activities to provide strategic insights and recommendations.
- Prepare regular reports on account performance and present findings to management.
- Manage and mentor a team of client service executives to achieve their goals and objectives.
- Stay updated on industry developments and best practices to enhance client service and business growth.
Requirements:
- Bachelor's degree in Business, Marketing, or related field.
- Minimum 8 years of experience in client service or account management, preferably in a related industry.
- Proven track record of managing key accounts and driving revenue growth.
- Strong leadership and team management skills.
- Excellent communication, presentation, and negotiation skills.
- Ability to build and maintain strong client relationships.
- Strategic thinking and ability to identify new business opportunities.
- Knowledge of industry trends and best practices in client service and account management.
- Ability to work in a fast-paced and dynamic environment.
- Proficiency in MS Office applications.