Assistant Operations Manager

Hegen is a multi-award winning organization specializing in mother and baby products. We are driven by our mission to empower mothers in their breastfeeding journey and ease the transition into parenthood through meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped parents.

THE ROLE – Assistant Operations Manager

Hegen offers forward-looking and analytical Assistant Operations Manager with the opportunity to identify, create and expand new and existing opportunities within the Hegen By Me business model. With your business focus and creative abilities, you will identify possibilities to support the company's growth plans. A growth-centric organization, you will play a key role in experiencing and contributing to the elevation and improvement of existing operations to achieve excellence.

Responsibilities:

• Strategically architect the business growth and possibilities of Hegen By Me business model, which includes customization, personalization, logistics fulfilment and business development
• Build operating framework and processes to support other business unit(s) in the implementation, execution and growth of Hegen By Me
• Lead and manage a team of Operations & Personalisation specialists to ensure all department KPIs are achieved
• Manage operation and distribution capacity and activities, such as inventory levels, supplies and equipment to ensure adequate capacity and capability to deliver required outputs
• Perform forecasting to manage department operations, micro and macro level
• Understand the machinery operations to execute and perform training whenever necessary
• Review financial metrics and data to provide insights for further development
• Any other tasks as assigned

Requirements

• Bachelor’s degree in Business, Supply Chain Management and/or related disciplines
• Demonstrated leadership and strategic abilities in past experiences
• Prior experiences in start-ups functions will be advantageous
• Highly analytical and possess in identifying and creating possibilities
• Strong interpersonal skills, proactiveness and approachable team player with a "hands-on" approach
• Able to work in a fast-paced environment and multitask effectively
• Resourceful and able to implement new or best practices, resolve challenges with feasible solutions and provide effective guidance & support to the team

At Hegen, we are passionate about fostering an inclusive and collaborative work environment where every team member can thrive. We’re committed to supporting personal growth and offering opportunities for career development at every stage of your journey.

Join us on this dynamic vision to impact 100 million mothers worldwide. Apply now and embark on an exciting career journey with Hegen! You may also submit your resume and cover letter to careers@hegen.com.