ASSISTANT OPERATION MANAGER - HOUSEKEEPING

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department.
2. Liase with operation manager on planning and execution of tasks/projects.
3. Communicate with HR Department for manpower planning and, if required, conduct interviews.
4. Assist Operation manager to develop and improve KPI’s.
5. Act as a communication conduit between management and staff.
6. Resolve conflicts and mediate disputes between employees.
7. Attend to complaints and ensure customers' satisfaction.
8. Any other duties assigned by directors.

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.
2. Able to work OT including weekends and public holidays.
3. At least 2-3 years of relevant experience.
4. Excellent interpersonal skills.