Assistant Manager, Training Development Team

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description:

1. Gather requirements, plan, curate and recommend Learning and Development programmes for Staff and Volunteers through regular consultation with leaders and stakeholders.
2. Explore and source for suitable Learning and Development programmes that meet learning objectives, build talent competencies and capabilities to support business needs.
3. Develop, review and/or enhance onboarding Learning and Development programmes for Staff and Volunteers.
4. Develop course curriculum, activities and gather resources to support in-house Learning and Development programmes.
5. Contribute to division-wide transformation initiatives and change communication strategies.
6. Facilitate culture-shaping programmes and Innovation activities aligned with organisational values and future readiness.
7. Provide learning reports and data dashboard to monitor learning progression of staff and volunteers.
8. Review feedback and incorporate enhancements to ensure effective conduct of learning programmes.
9. Develop and implement a recognition system for volunteer training.
10. Prepare, deliver training programs, and facilitate learning through sharing of experiences.
11. Manage and support training operations for the respective training programmes.
12. Monitor the annual training budget expenditures of Training and Development Team.

Job Requirements

1. Minimum 5 years of relevant experience with Bachelor's degree in any field.
2. Experience in developing process documentation, training, communication materials and project management.
3. Relevant knowledge of analysing training needs and implementing performance gap analysis.
4. Excellent verbal and written communication skills in English.
5. Possesses ACTA or ACLP will be an advantage.