Assistant Manager, Surgical & Specialised Services

Assistant Manager, Surgical & Specialised Services

Job ID: 7838

Job Function: Administration

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

You will be responsible for the following:

• Manage service point operations assigned.
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
• Responsible for devising innovative services to continually improve service levels and improve patient care.
• Responsible for achieving volume and financial targets for clinical targets assigned.
• Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Manage a group of non-nursing staff providing services in service points.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
• Participate in committees and other tasks as assigned.

Requirements:

• Degree in any discipline with minimum 3 years’ work experience in Healthcare Industry.
• Healthcare operational experience will be advantageous.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Knowledge in hospital software applications will be advantageous.
• Ability to multi-task and work under tight timelines.
• Excellent communication, problem-solving, presentation, negotiation, and interpersonal skills.

If the role sounds interesting to you, please contact careers_alexandra@nuhs.edu.sg to understand more about the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.