Assistant Manager / Manager, Sales Key Account (FMCG)

Job Summary

The Key Account Manager (KAM) is responsible for developing and implementing a strategic business plan for their designated trade channel, while managing key account customers within the retail environment. This role involves identifying opportunities and gaps by understanding trade dynamics. As a key account specialist, you will collaborate closely with the sales manager to enhance the capabilities of a team of sales executives and/or merchandisers. Together, you will drive sales volume, distribution, and in-store fundamentals for the Modern Trade channel.

Key Responsibilities:

1. Sales Resource Management:
- Collaborate with the Sales Manager to recruit qualified candidates to support the company's sales growth.
- Partner with the HR Department to arrange and conduct interviews, ensuring an efficient sales workforce is in place.

2. Sales Training for Team Members:
- Work with HR to organize training sessions for newly recruited sales executives.
- Provide training on strategies to improve business performance.

3. Managing Sales Executives and/or Merchandisers:
- Assess the strengths and weaknesses of team members to allocate tasks effectively.
- Handle administrative matters for the team and monitor employee productivity.

4. Preparing Sales Strategy and Trade Marketing Plans:
- Collaborate with the commercial management team to draft and execute sales and marketing strategies for the assigned channel and/or customers.
- Communicate finalized strategies and plans to team members and guide them in route-to-market execution.

5. Managing Key Sales Deals:
- Negotiate deals that secure sustainable business and profit levels.
- Close deals by discussing promotional, visibility, distribution plans, listing ambitions, and renewing trading terms with customers.

6. Team Management:
- Foster a collaborative spirit within the sales team.
- Motivate team members to perform at their best and address challenges they face in achieving targets.

7. Sales Data Proficiency:
- Promote a data-driven mindset focused on analytics and insights.
- Identify operational gaps and optimize solutions that are commercially viable.

Requirements:
- Diploma or Degree holder with 2 years of relevant experience in the FMCG sector or beauty and wellness industry.
- Strong interpersonal and communication skills.
- Creative problem-solving abilities.
- A meticulous, mature, and tactful personality with integrity, self-motivation, and a collaborative spirit.