Assistant Manager/Manager

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

DESIGNATION : Assistant Manager/Manager (Planning)

RESPONSIBILITIES

The Assistant Manager/Manager (Planning) is part of the team that develops and reviews the Gallery's strategies and plans to ensure alignment between key initiatives, desired outcomes and the Gallery's vision.

KEY RESPONSIBILITIES:

Strategic & Corporate Planning:

• Work with the Assistant Director (Planning) to develop and coordinate the Gallery's organisational reviews and cross-functional planning activities, ensuring alignment with strategic goals.
• Support in developing communication materials to convey strategic goals and initiatives effectively to stakeholders.
• Track strategy implementation and corporate performance against key indicators, identifying trends, opportunities, and areas for improvement.
• Engage with key stakeholders (internal and external) to identify synergies, gather input on planning initiatives and align the Gallery's strategies and action plans across the organisation and within the broader context of the arts and culture ecosystem
• Monitor industry trends and competitive landscapes to inform strategic decision-making.
• Conduct regular performance reviews, including updates of key corporate metrics and preparation of management reports to management and the Board on performance progress and strategic initiatives.
• Work with departments to establish appropriate performance standards and indicators at the corporate and departmental levels to track key performance areas.
• Prepare regular performance reports for management, Board and other stakeholders.
• Drive enterprise risk management in the Gallery and integration of risk management within the organisation's strategic planning and key business processes.
• Work with risk owners to perform risk assessments and develop mitigation strategies.
• Prepare regular updates on risk assessments and mitigation plans in consultation with risk owners.

Insights & Business Analysis:

• Collate and analyse data across the organisation related to visitor demographics, behaviour and feedback to identify trends and insights to support strategic planning for the Gallery.
• Track, collate and analyse data from research initiatives conducted across the Gallery, to drive strategic decisions and enhance strategic planning for the Gallery.
• Support in the development of the Gallery's social impact strategy, to drive integration of social impact considerations into strategic planning processes, and gather insights on its effectiveness.
• Analyse performance data to identify trends, opportunities, and areas for improvement for impact and organisational effectiveness.

Administrative & Secretariat duties:

• Organise and undertake secretariat duties for weekly management meetings and support in the organising of Board/Management planning platforms, etc.
• And any other duties assigned by department.

QUALIFICATIONS

• Degree in humanities, business, analytics, or related.
• Prior experience in strategic planning or related roles, preferably within the non-profit/charity sector, is advantageous.
• Excellent verbal and written communication skills.
• Strong analytical thinking and ability to synthesise and present diverse information from various business units.
• Effective interpersonal and relationship skills, ability to manage multiple priorities and comfortable working with and across cross-functional stakeholders including senior management.
• Possess excellent project management skills with strong attention to detail balanced with timely execution.
• Ability to work effectively both independently and as part of a team.
• High proficiency in using Microsoft 365 apps and comfortable with various IT tools, and exposure to data visualisation platforms e.g., PowerBI.
• A keen interest and knowledge of visual arts and/or the museum sector is a plus.