Assistant Manager, (Learning & Development)

Assistant Manager, Learning & Development

We are looking for a Learning and Development team member to partner with the company in creating a learning culture within the organization. You will play a critical role in implementing and evaluating our WSQ, Non-WSQ, and e-learning training contents.

This role offers exciting opportunities to work with various internal departments and external vendors, including government agencies and schools for collaborations. We provide a career pathway for progression from Assistant Learning & Development Manager to Learning & Development Manager.

Reporting:

• Manager, L&D

Responsibilities:

Training Facilitation and Assessment

• Conduct WSQ Food Safety course L1 (FSC L1)
• Conduct WSQ FSC L1 assessment
• Conduct WSQ Workplace Safety and Health (WSH) module L2
• Conduct WSQ WSH L2 assessment
• Conduct in-house courses
• Conduct Service training for all frontline team members
• Co-facilitate in-house Managerial courses – Operational level
• Co-facilitate / conduct specialized courses such as Stress Management and DISC
• Conduct shift verification assessment for Management Trainee’s confirmation (OJT)

Program Development / Enhancement:

• Develop and implement training programs and curriculum
• Develop the On-The-Job blueprint for all concepts
• Develop an assessment checklist for all OJTs created
• Evaluate the relevancy of the course content yearly

Learning Technology:

• Lead Learning Management System initiatives
• Verify content created before sharing via LMS
• Keep abreast of best practices for any technology or tools

Administrative Duties:

• Conduct the Learning Needs Analysis initiative
• Collect and analyze data gathered
• Monitor the training progress of all team members
• Manage Training Partner Gateway platform for WSQ classes
• Prepare training reports for the L&D manager on a monthly basis
• Confirm the OTJ log submitted by junior team members and generate certificates

Other Duties:

• Provide performance coaching to junior-level team members regularly
• Monitor and follow through with all assigned projects
• Conduct regular meetings with team members to understand their needs
• Provide support to team members and company initiatives
• Champion scheme initiatives with various agencies
• Perform any other duties assigned

Requirements:

• Minimum Diploma preferably in Training or a related field
• Preferably 4 years of working experience in a similar industry
• Experienced in conducting stand-up training and On-the-Job training
• Equipped with ACTA / DDDLP certification or equivalent would be an added advantage
• Food Safety Course L3 or Food Hygiene Officer
• Equipped with Food Safety Course L4 certification would be an added advantage
• Fluent in both writing and conversing in English and Mandarin
• Good time and project management skills

Personal Attributes:

• Good interpersonal and communication skills
• Dedicated, committed, and keen to learn
• A team player with a positive mindset
• Strong planning, analytical, and problem-solving skills
• Able to demonstrate stakeholder management
• Meticulous

Other Information:

• Job Type: Full-Time, contract
• Singaporeans preferred