Assistant Manager -Housekeeping

• The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. She will also assist with all related planning, coordination, staffing and administration of daily operations.
• He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and operationalisation at the institutional level.
• He/ She will deputise the Reporting Officer and cover the duties in his/her absence.

Job Description

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as Contract Management Policy and Audit Compliance.
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance.
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital.
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation.
• Ensure vendor performance reports are validated using source data.
• Conduct 20% sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly.
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly.
• Escalate issues to Institution Lead, Group Hospitality Services if necessary.
• Oversee daily operations, user department requests and troubleshoot issues with vendor (if any).
• Raise PRs/ POs for the procurement of institution specific purchases in accordance with the Procurement Policy.
• Ensure vendor is compliant with Workplace Safety regulations.
• Ensure institution BCP is in place with drills being planned and validated annually.
• Manage in-house inventory (e.g. linen) (if applicable).
• Ensure fixed assets are tracked and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys).
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval.
• Work with Institution leads to claim LDs for non-performance.
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors).
• Assist Institution Lead to collate required expenses during the annual budgeting exercise.
• Ensure budget is utilised according to planned activities.
• Coordinate with Finance to ensure correct billing according to contractual obligations.
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality.

Requirements

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting.
• At least 3 years of related experience.
• Good team player.
• Strong interpersonal skills.
• Good writing and communication skills.
• Analytical, meticulous and high level of initiative.

Job ID: QY45R459

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com.

We regret that only shortlisted candidates will be notified.

People Profilers Pte Ltd